Volaris Airlines

Volaris Airlines

Volaris Airlines, Mexico City, Mexico, kenyaa, 01210


Phone : +52 (55) 1102 8000

Website : Volaris Airlines

Founted : August 2005

Key People : Enrique Beltranena

About Volaris Airlines

Volaris Airlines is a new El Salvadorian airline based in San Salvador, where the airline's hub is also based. The airline is a subsidiary of Mexican low-cost carrier volaris flight and joins the group as a sister airline, sharing links with the group's other airline Volaris Costa Rica.

The airline operates with its own Air Operators Certificate (AOC) for El Salvador and was awarded this in 2019 when the airline began operations. Volaris hopes that through the El Salvador subsidiary, it will allow the group to expand its destinations further than Mexico and Costa Rica and into other Central and South American markets.

Initially, the airline began services from San Salvador to San Pedro Sula in neighbouring Honduras as well as Cancun and Mexico City in Mexico. This allows passengers across the group to easily connect via each others hub airport onto more destinations.

Passengers on Volaris Airlines can connect via Volaris's hub in Mexico City onto a wide range of destinations. Additionally, Volaris Costa Rica already flies to San Salvador International 27 times a week as part of its normal schedule, connecting El Salvador with San Jose Juan Santamaria, Los Angeles International, Washington Dulles, Cancun, Guatemala City and JFK New York. The airline plans to offer more routes in 2022 with Los Angeles, New York and Washington DC in the pipework.


Volaris Airlines Classes

  • Economy Class

Like parent company Volaris, the El Salvadorian airline only offers an economy class product. All seats onboard their aircraft are laid out in a 3 x 3 configuration, with the first few rows and emergency exit seats being marked as premium with extra legroom, which can be reserved at a fee. The seats onboard Volaris Airlines has 18" (46 cm) of width and 28–32" (71 cm–81 cm) seat pitch. If you have selected the airline's Vuela Plus ticket then you will additionally receive speedy boarding.

  • Business Class

As the airline operates as an Ultra-Low-Cost carrier (ULCC), they do not offer a business class product.



Currently, Volaris Airlines operates to 4 destinations with El Salvador International Airport being the airline's hub airport. They have additionally filed an application with the US Department of Transport (DOT) to begin operating services to Washington DC (IAD), New York JFK and Los Angeles (LAX) in March 2022.

The airline has ambitious plans to sustainably grow its route map as it further establishes itself. Due to current Salvadorian regulations regarding the COVID-19 Pandemic, all volaris flight services have been suspended.


Hub Airport

Monseñor Óscar Arnulfo Romero International Airport

Although details have not yet been released about Volaris Airlines’s hub airport, it is expected to be at Monseñor Óscar Arnulfo Romero International Airport, as this is where Volaris Costa Rica currently flies to in El Salvador.


This airport, which was previously known as Comalapa International Airport, is located outside San Salvador, in El Salvador. It is currently the busiest airport in El Salvador, and the third-busiest in all of Central America, with 3.4 million passengers in 2018.


Other airlines that fly to this airport include American Airlines, Avianca, Copa Airlines and Transportes Aereos de El Salvador.


Baggage Allowance

Carry-on Baggage

Volaris flight offers 3 ticket types, all with varying baggage policies. If you have selected a Vuela Basic ticket then you are permitted to bring only 1 personal item which must not exceed 14 x 18 x 8 in, but isn't capped in weight. The next ticket type offered by the airline is their Vuela Classic which includes 1 personal item as well as 1 cabin case which should fit within the allowed 22 x 16 x 10 in dimensions and weigh no more than 22 lbs/10 kg. The airline also offers a Vuela Plus ticket where you are able to bring 1 personal item as well as 2 cabin bags, all items of luggage must fit the specified weights and dimensions. However, at  volaris flight booking passengers are able to purchase additional hand luggage if required.


Checked Baggage

The checked baggage policy depends on the ticket type selected. Vuela Basic and Vuela Classic ticket types don't include checked luggage as standard. However, if you have selected the airline's Vuela Plus airfare then you are entitled to bring 1 suitcase weighing up to 55 lbs/25kg. You are able to purchase checked baggage when volaris flight booking if required.


Check-in Information

Online Check-In

You are able to check in online or via the volaris flight app before departure, making travel more seamless. If travelling with checked luggage you are able to still check-in online and head to a bag drop desk at the airport before heading to security.


Airport Check-In

Volaris Airlines also offers the option to check-in at the airport by visiting one of the airline's check-in desks. The airline recommends that you arrive to check-in no later than 45 minutes before the scheduled departure and states that the optimal time for arrival is at least 3 hours prior to departure. 

Phone number for volaris airline

If you need to review the services included in your reservation, add extra bags or change your flight, Contact to phone number for volaris airline.

Frequently Asked Questions (Faqs)

For domestic flights, check-in is open between 72 hours and 1 hour before depature. For international flights, you may check-in between 24 hours and 1 hour before departure.

Liquids must be packed in containers of 3.4 oz. or less, and all liquids (with some exceptions) must be contained within a single, clear 1-quart bag with a zipper-like top. Each passenger is allowed a single 1-quart bag in carry-on luggage. The 3-1-1 Rule applies to toiletries and liquid cosmetics.

Volaris began operations in El Salvador as a Salvadoran carrier, becoming the first low-cost airline in the country and the third Volaris in Central America.

Volaris Airlines Policies

Volaris Airlines Reservations

The internet makes it easy to book your reservation volaris tickets online. Volaris uses the internet to reach as many passengers as possible.

Volaris Airlines Cancellation Policy

Are you unsure if anything has changed in your plans? Are you ready to cancel your Volaris Airline flight? You can then review the Volaris cancelation policy to make sure you are fully informed about cancellations, flight modifications and refunds.

Volaris Airlines Baggage Policy

Volaris is a well-known Mexican airline. It has developed policies to make it easy for its passengers to fly. These Volaris baggage policies include baggage, cancellation, and baggage.

Volaris Airlines Web Check in and Boarding Pass

Volaris check-in allows you to select the seat and genre of your boarding pass volaris at any time before departure without hassles.

Volaris Airlines Pet Policy

It can be stressful to fly with your pet. Volaris Airlines Pet Policy has some great options for you to consider the next time your pet travels with you. You can either check your pet onboard or bring it along.

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(866) 808-2549