Virgin Australia

About Virgin Australia Airlines

Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an airline based in Australia. It is the largest airline by fleet size to use the Virgin brand. She began service on August 31, 2000 as Virgin Blue with two aircraft on a single route. [3] After the collapse of Ansett Australia in September 2001, it suddenly became a major airline in the Australian domestic market. Since then the airline has grown, serving 32 cities across Australia direct from hubs in Brisbane. Melbourne and Sydney. [4] The airline's headquarters are in South Bank, Queensland. It was co-founded by British businessman Richard Branson (the founder of the Virgin Group), who lives in the British Virgin Islands on his own Necker Island, and former CEO Brett Godofredo.

Virgin Australia Airlines Reservations

Virgin Australia Airlines Booking Numbers

Virgin Australia is part of a very large family, the Virgin Group. Founded in 1970 by Sir Richard Branson, the group has grown into one of the most respected global brands of the 21st century. Since founding its first company, Virgin Records, Virgin has established more than 300 brand companies around the world and employs approximately 50,000 people in 30 countries. These companies operate in sectors ranging from mobile to transportation, travel, financial services, media, music and fitness, and of course the next space tourism company, Virgin Galactic, will launch.

Virgin Australia Air Airline Classes

These are the classes

Economy

Economy plus

Busines

First

Virgin Australia Airlines Facilities

Available on select domestic and international short-haul routes on equipped aircraft with a compatible mobile device or tablet*. Before you fly, pack your headphones, charge your device and download our entertainment app. Entertainment app is free to download and use.

Virgin Australia Airlines Popular Destinations and Hubs

Virgin Australia operates flights to a variety of cities, countries and continents around the world. Find out where we fly to and information on each port in our travel guides.

• Australia
• Asia 
• PacificEurope
• Middle East
• North America
• South Africa

Virgin Australia Airlines Check-in and Boarding Pass

Check-in closes 30 minutes before departure and you cannot check in your luggage after this time. We recommend that you check in with your luggage deposited at least 45 minutes before your scheduled departure time. If you're connecting to an international flight, traveling in a large group, or need additional assistance, we recommend checking in 60 minutes before your scheduled flight departure time. Please allow enough time for Check-in when you arrive at the airport. Failure to meet check-in times may result in  missing your flight and forfeiting the fare you paid for.

Virgin Australia Airline Policies 

Baggage Policy and Fees

If you buy extra baggage and change your flight, your extra baggage will count towards those new flights. If you purchase extra baggage and cancel your flight, any fees paid for your extra baggage will be forfeited. Additional baggage charges will be refunded in the following circumstances: if you change your flight and we are unable to carry your additional baggage for operational reasons; if we cancel your flight and are unable to accommodate you elsewhere; If we can cancel your flight and re accommodate you, but we are unable to take your extra baggage on your new flight; o If you are entitled to a refund of your fare or baggage charges under the fare rules and/or the Australian Consumer Act

Pet Policy

All pets (except for approved service/assistance dogs) travel in the aircraft hold, which, like the aircraft cabin, is temperature controlled. Unfortunately, due to container restrictions,  dogs and cats are only accepted for transport when accompanied by passengers. All other animals must be transported with an animal transport company

Refund and Cancellation Policy

All reservations can be cancelled; However, some reservations are non-refundable and cancellation and delay fees may apply. Please refer to the fare rules in your itinerary for information on all changes and cancellations.

Virgin Australia Airlines Customer Care Phone Numbers

(866) 377-8642 Voice. (866) 893-8340 TeleBraille.