About Thunder Airlines
Thunder Airlines was established in 1994 with one goal: to serve Northern Ontario communities. We have a specialized fleet of aircraft, friendly staff, and can assist you with any request. Thunder Airlines also operates scheduled passenger service to James Bay from our Timmins base.
Thunder Airlines Airlines Reservations
Thunder Airlines Airline Booking Numbers
Thunder Bay Head Office
(800) 803-9943
(807) 475-4211
310 Hector Dougall Avenue
Thunder Bay Airport
Thunder Bay, Ontario
P7E 6M6
Thunder Airlines Airline Classes
One class of service is offered by the carrier
Thunder Airlines is a low-cost carrier that offers very competitive fares to our customers. We do not offer discounts for advanced bookings, senior fares, or child fares. For all group rates, bulk ticket sales, compassionate fares, please submit a request in writing to Thunder Airlines Reservations Department at reservations@thunderair.com. You will be contacted and given consideration.
Thunder Airlines Airlines Facilities
Thunder Airlines also offers a Land Medical Transfer Service in conjunction with its Air Ambulance service. This vehicle is a transfer-only vehicle that transports patients between Thunder Bay Airport and care facilities.
A trial was launched in 2015 to determine if it was possible to operate a patient transfer service between Thunder Bay Regional Health Sciences Center (THBRC) and Thunder Bay Regional Airport. Patients transfer delays were becoming a significant concern. It was decided that the local Ambulance system should be expanded to meet these needs. This service has proven to be a great success in decreasing the patient transfer wait times.
Thunder Airlines Airlines Popular Destinations And Hubs
Destinations
Attawapiskat First Nation (Attawapiskat Airport)
Fort Albany First Nation (Fort Albany Airport).
Kashechewan First Nation (Kashechewan Airport)
Moosonee (Moosonee Airport).
Timmins (Timmins/Victor M. Power Airport).
Peawanuck (Peawanuck Airport)
Hubs
A Mitsubishi MU-2 at Ottawa Macdonald-Cartier International Airport
Thunder Airlines Airline Check In And Boarding Pass
Check-in for passengers at departure stations must be done at least 45 minutes before their scheduled departure time. Extra or large baggage must be checked in at the departure station prior to their scheduled departure time. Exceed baggage will only be loaded if there is enough space. The carrier can reassign the seat or cancel the reservation if the passenger does not meet the specified time limits. The carrier might not be able transport the passenger's luggage. Failure to follow this provision by the passenger may result in the carrier not being able to transport the baggage.
Thunder Airlines Airline Policies
Baggage Policies and Fees
Any good or accessory that is needed or appropriate for the comfort, wear, or use of the passenger during the trip will be accepted by the carrier for transport as baggage.
1) Checked Baggage
If the baggage is delayed or the carrier determines it unsafe or impractical to transport the baggage on the aircraft, it will be carried with the passenger.
2) Unchecked Baggage
To be allowed onboard an aircraft, unchecked baggage must not exceed the airline's weight and size limits. Extra charges may apply if items exceed these limits.
The carrier will accept baggage that exceeds the allowance. At check-in, the excess baggage charge will be charged. The applicable per pound rate will apply to the passenger, as determined by the carrier's website.
Refund and Cancellation Policy
Thunder Airlines will refund a passenger their ticket if they cancel or cancel a flight (and this is not necessary for safety reasons). The passenger will also be eligible to a $125 travel credit.