Thai Smile Airways

Thai Smile Airways

Thai Smile Airways, Chatuchak, Bangkok, Thailand, 10900


Phone : +662 118 8888

Website : Thai Smile Airways

Founted : 19 August 2011; 11 years ago

Key People : Viset Sontichai

About Thai Smile

Thai Smile Airways, a regional Thai airline started operating in the year 2012, July 7 and is a subordinate to Thai Airways. It’s headquarter is located in Din Daeng, Bangkok and has its hub at Suvarnabhumi Airport. The airline is allied with Star alliance as a connecting partner. 

Thai Smile Reservations

If you are looking to make Thai Smile reservations book with direct Thai Smile official website You may call our toll free number 888-220-0490 or direct Thai Smile number +66 2 118 8888. Get more information about Thai Smile Reservations and Flights Tickets to click below.

Thai Smile Classes

There are two types of classes of Seating available:


  • Economy class: Passengers can avail in-flight magazine called “We smile” for entertainment. You can even download the magazine onto your cellular device. Delicious meals and light snacks are their specialities. On special routes, one can get complimentary meals. Passengers can also enjoy a “buy on board” option and buy their meals on board as they wish. 



  • Business-class: All the passengers travelling in business class will enjoy a full recliner seat that can be converted to a bed, special amenities and a business class lounge at the airport. The passengers are also entitled to a special menu from where they can select their desired food item. The passengers will also have a LED screen for entertainment such as music and videos.


Thai Smile: Popular Destinations & Hubs

According to the latest report of June 2019, Thai Smile travels to 11 destinations in Thailand alone and 16 other destinations in China, Hong Kong, Cambodia, Laos, Taiwan, Malaysia, India and Myanmar.

Its domestic destinations include Bangkok, Phuket, Surat Thani, Chiang Mai, Udon Thani, Ubon Ratchathani, Krabi, Chiang Rai, Khon Kaen, Hat Yai and Narathiwat.

Internationally, the airline flies to Chittagong in Bangladesh; Yangon in Myanmar; Phnom Penh and Siem Reap in Cambodia; Kota Kinabalu, Kuala Lumpur and Penang in Malaysia; Changsha, Chongqing and Zhengzhou in China; Luang Prabang in Laos;  Gaya, Lucknow, Varanasi, and Jaipur in India.

Thai Smile Check-In and Boarding Pass

Thai Smile Web Check-In

Thai Smile allow passengers can do a web check-in before 24 hrs of departure. You print your boarding pass and e-ticket using the simple process of Thai Smile. Locate your flight itinerary using your Thai Smile ticket or confirmation number and name (appears on your e-ticket) or by using your Thai Smile frequent flyer account number. Online Thai Smile web check-in is the easiest and fastest way to check-in for your Thai Smile flight, home or abroad.

Thai Smile Boarding Pass

Thai Smile passengers can print boarding pass using PNR Number. Thai Smile have a simple 4 easy processes to print your boarding pass. You can visit official site of Thai Smile under manage booking section you can print your e-ticket and do web check-in simple steps. Using your phone call Thai Smile customer care at +66 2 118 8888 ask them to send your boarding pass on your registered email address. Thai Smile also have android and apple mobile apps where you can print your boarding and manage to book of your Thai Smile flights. If you arrived at the airport and you do not have your Thai Smile flights boarding pass you can access your Thai Smile flight itinerary using kiosk airport Thai Smile app.

Thai Smile Policies

Baggage Policy and Fees

Thai Smile passengers are permitted to bring on-board the aircraft one piece of cabin baggage, plus one personal item, such as a briefcase, camera bag or small backpack. Your carry-on baggage should fit into the Thai Smile overhead bins or under the seat in front of you.

Carry-on baggage cannot exceed 114 centimetres in combined width, length and height; this includes any wheels and handles– with the exception of some of the musical instruments that fit in the Thai Smile overhead compartment space or under-seat space available at the time of boarding.

Pet policy

Dogs, cats and household birds (birds are only allowed on domestic Thailand flights) can be carried on-board for $125 one way to/ from most destinations. The fee is $200 for travel outside the Thailand.

The pets must fit within a carrier box that, in turn, fits under the seat in front. The carrier counts as one piece of Thai Smile carry-on luggage.

Refund Policy and Cancellation Policy

As per Thai Smile 24-hour Cancellation policy, passengers can cancel a flight booked on Thai Smile within 24 hours of the purchase. Thai Smile will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Thai Smile flight. The Thai Smile rights to change 24 hours cancellation any time

Frequently Asked Questions (Faqs)

Check-in is available starting 24 hours before your scheduled departure of your Thai Smile flights. Minimum time requirements for Thai Smile check-in, baggage check and boarding may vary based on your departure airport and destination. Find more information and help on how to get started with your Thai Smile flight check-in on

  • On your computer, open your Internet browser and go to
  • Click on the box that says “Check-in”
  • Enter your confirmation number and last name.
  • When you've completed check-in, it will prompt you to print your boarding passes.

Yes, you make payment online at Thai Smile website Under manage booking on Thai Smile page add your extra bag and see how much weight allowed in Thai Smile flights.

To cancel a Thai Smile non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Thai Smile flight.

You're legally entitled to get compensation if the delay is the Thai Smile responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Thai Smile flight was canceled less than 14 days before departure.

Thai Smile Airways Policies

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(866) 808-2549