At Sun Country Airlines, we understand that flight plans can change unexpectedly and we want to make it as easy as possible for our customers to manage those changes. That's why we offer a flexible cancellation policy. Our goal is to provide our customers with the information they need to make informed decisions about their travel plans and to assist them in the event that they need to cancel their flight.
Sun Country Airlines Cancellation Rate
Our cancellation rate varies depending on the type of ticket you've purchased. For non-refundable tickets, a cancellation fee may apply. The fee amount will depend on the fare rules for the specific ticket and may vary based on the time of cancellation. If you need to cancel your flight, it's best to do so as soon as possible to avoid paying the highest cancellation fee.
Sun Country Airlines Refund Policy
If you've purchased a refundable ticket, you may be eligible for a full or partial refund depending on the circumstances of your cancellation. Please note that if you cancel your flight within 24 hours of booking, you may be eligible for a full refund, excluding any applicable fees. For refunds, Sun Country Airline flights will process the refund to the original form of payment used at the time of booking. Please allow 7-10 business days for the refund to be processed and reflected on your account statement.
Sun Country Airlines Cancellation Policy
If you need to cancel your flight, please contact us as soon as possible. Our team is available 24/7 to assist you with your cancellation. We will do our best to accommodate your needs and provide you with a refund or rebooking options, depending on the type of ticket you've purchased and the circumstances of your cancellation.
In the event that you need to cancel your flight, please have the following information available when you call:
Your booking reference number
The name(s) of the passenger(s)
The flight details (date, flight number, departure/arrival city)
This information will help us to quickly and accurately assist you with your cancellation.
In the event of a flight cancellation, Sun Country Airlines will do its best to assist you with rebooking options. If you choose to rebook, any difference in fare will be applied. If you are unable to travel on the rescheduled flight, you may be eligible for a full or partial refund, depending on the fare rules for the specific ticket.
Frequently Asked Questions (Faqs)
Yes, you can cancel your Sun Country Airlines flight.
The Sun Country Airlines cancellation policy allows passengers to cancel their flight and receive a future travel credit, subject to certain terms and conditions.
You can cancel your Sun Country Airlines flight by contacting the airline's customer service department by phone or email.
Yes, a cancellation fee may apply, depending on the fare type and the time of cancellation.
In most cases, passengers will receive a future travel credit instead of a refund. However, in some cases, a refund may be possible if the flight was cancelled by Sun Country Airlines or under certain circumstances.
The processing time for a future travel credit can vary, but it is usually issued within 7-10 business days.
Yes, you can use your future travel credit to book a new flight with Sun Country Airlines, subject to availability and fare difference.
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