Sudan Airways

Sudan Airways

Sudan Airways, Khartoum, South Sudan, Sudan, 253


Phone : +249 183 243 770

Website : Sudan Airways

Founted : February 1946

Key People : Yasir Timo (CEO)

About Sudan Airways

Sudan Airways is Sudan's national airline. The national airline is headquartered in Khartoum (Sudan) and has been fully controlled by the government since 2012. It was founded in 1946 and remains one of Africa's oldest carriers.

The airline currently operates more than 20 routes in Africa, Asia, and includes airports in the following countries: Chad, Egypt and Eritrea.

The airline is a member since 1965 of the International Air Transport Association and the Arab Air Carriers Organization. In 1968, the African Airlines Association was founded.

Sudan Airways fleet total 5 aircraft (as of September 2015. Two of the aircraft are Airbus A300B4-600R planes and three are Fokker 50's.

Sudan Airways Reservations

Sudan Airways Booking No

For assistance regarding reservations, Sudan Airways flight delays, changes in flights or refunds, contact Sudan Airways Customer Service. Phone number for Sudan Airways customer service is +249 183 243 770.

Sudan Airways: Airline
Sudan Airways IATA Code:
Sudan Airways Base Country: Sudan
Sudan Airways ICAO:
Sudan Airways Callsign: SUDANAIR

Call the number +249 183 243 770 if you require assistance from Sudan Airways Customer Service. For assistance with billing, reservations, changes, delays, billing, account management, millage, points, and other issues, call the Sudan Airways Customer Service number at +249 183 243 770.


  • Economic Class

Sudan Airways offers three types of economy class fares: Sudan Airways Basic, Main Cabin and Comfort+. With some restrictions, the basic Sudan Airways economy class offers a lower price. Additional fees apply for checked baggage. Sudan Airways is always there to help passengers and offer them the option to upgrade to the top class.

  • Premium Class

Sudan Airways Premium cabins have more leg room and other superior amenities. Sudan Airways Premium class offers comfortable footrests and wide, reclined seats. The best choice for Sudan Airways international flights is the Superior Sudan Airways premium category. Only a few routes have the Sudan Airways premium class.

  • Business Class

The Sudan Airways business class has extraordinary features such as extra legroom and wide recline. There are great amenities like headphones, blankets, pillows, and blankets. Sudan Airways Studio's in-flight seat-back screen entertainment system gives you extra enjoyment. The long-haul flight can be boring, but Sudan Airways business class makes it more enjoyable. You will find a wide variety of delicious food options in the Sudan Airways business Class.

Sudan Airways Facilities

Sudan Airways offers many entertainment options onboard its aircraft, including televisions to show the most recent films, television programmatic content, and cartoon content suitable to children. There is also a local magazine that shows Sudan news and the brown continent, as well as a guidebook to the top tourist destinations in the world and a complete guide to Sudan Air's travel destinations.

Sudan Airways planes offer comfortable seating with legroom, movable sleep and reclining armrests, and moveable tables and chairs for food or drink. There are also infant care facilities and wireless internet.

Sudan Airways most popular Destinations and Hub

  • The airline currently serves eight destinations internationally and four domestic destinations from Khartoum, its hub.
  • Chad, N'Djamena
  • Ethiopia, Addis Ababa
  • Egypt, Cairo
  • Asmara, Eritrea
  • Nigeria, Kano
  • Saudi Arabia, Riyadh
  • South Sudan, Juba
  • Sudan, El-Fasher
  • Sudan, El-Obeid
  • Sudan, Geneina
  • Sudan, Nyala
  • Saudi Arabia, Jeddah
  • Port Sudan
  • Abu Dhabi, United Arab Emirates

Air Nova Check in and boarding pass.

Online Check-in

Online check-in for Sudan-Airways flights is not possible.

Airport Check-in

Two hours prior to departure, passengers should be at the check-in desk. Check-in closes 45 minutes prior to departure.

Sudan Airways allows passengers to check in online before they depart. The simple process of Sudan Airways allows you to print your boarding card and e-ticket. You can locate your flight itinerary by using your Sudan Airways ticket number or confirmation number. The quickest and easiest way to check in for your Sudan Airways flight is online.

Sudan Airways passengers can print boarding pass using PNR Number. To print your boarding passes with Sudan Airways, there are only four steps. Visit the official website of Sudan Airways to print your eticket and complete the web check-in. Call Sudan Airways customer service using your phone and ask them to email your boarding pass to your registered email address. Sudan Airways has both an android and apple mobile app that allows you to print your boarding pass and book your Sudan Airways flights. You can also access your Sudan Airways flight itinerary via kiosk airport Sudan Airways app if you arrive at the airport without your Sudan Airways boarding pass.

Sudan Airways policy

Baggage policy, Fees

Sudan Air permits passengers to bring one bag, no heavier than 20kg, and a handbag with a maximum weight of 7 kg. The dimensions of the handbag are 55* 35*25*25.
Infants are allowed to have a bag or one item belonging to them weighing no more than 10 kg.
Sudan Airways prohibits the transport of chemicals, toxic or flammable material onboard its aircraft.
Sudan Airways also has a fleet cargo freight planes that depart from Cairo, Saudi Arabia, and the Gulf states to African countries. These aircraft are equipped with refrigeration and freezing services for transporting fresh meat and fruits.

Carry-on Baggage

Limit one carry-on bag per person. It should not exceed 55x35x25cm in dimensions.

Checked Baggage

Maximum weight of checked baggage is 20kg Only one bag per person is allowed. Extra baggage must be reserved in advance. Children aged between 2-10 years have the same baggage allowances as adults. Children below two years old are allowed one bag up to 10 kg in weight.

Pet policies

Pets such as cats, dogs and birds of the household (birds are not allowed on domestic flights) may be brought onboard for $125 each way. Travel outside of the United States is subject to a $200 fee.

Pets must be placed in a carrier box which fits under the front seat. Sudan Airways counts the carrier as one piece of carry-on luggage.

Sudan Airways carries on, Sudan Airways prohibited items

Cancellation and Refund Policy

Sudan Airways is a major airline that serves a wide range of domestic and international flights.

You can cancel your Sudan Airways flight by contacting Sudan Airways cancellations policy.

Cancellation within 24 Hours Policy (Depends on origin country and airline)

Sudan Airways has a 24 hour cancellation policy to meet the needs of passengers. Sudan Airways offers more flexibility and benefits to passengers while they manage their booking.

Sudan Airways' 24-hour cancellation policy allows passengers to cancel any flight they have booked with them within 24 hours. If the booking was made more than a week before the departure date of your Sudan Airways flight, Sudan Airways will refund your entire ticket cost. Sudan Airways reserves the right to cancel any flight within 24 hours.

These data are collected from different sources. However, does not guarantee any change in policy from Sudan Airways. For more information, please contact Sudan Airways directly at the official telephone number.

Frequently Asked Questions (Faqs)

At Khartoum International airport, there are 19 airlines that fly to 22 destinations. Out of the total 2 national airlines, Sudan Airways is the largest. It has 17 destinations, making it the most popular.

Sudan Airways, the national airline of Sudan is based in Khartoum. The Government of Sudan has owned the company since 2012.

Sudan Airways Policies

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