Smartwings, Prague, Praha, Czech Republic, 16008


Phone : +420 220116686

Website : Smartwings

Founted : 1997

Key People : Jiří Šimáně

About Smartwings

SmartWings is a low-cost airline based at Vaclav Havel Airport in Prague. The Czech carrier operates scheduled flights to several European and international destinations including Greece, Tunisia, Turkey, UAE, Bulgaria, France, Italy and more. The brand was established in 2004 by Travel Service, which specialized in leisure charter flights back then, to offer low-cost scheduled flights. Travel Service was renamed to Smartwings, the name of its former low-cost subsidiary, in December 2018. Smartwings has grown over the years and now owns the Smartwings Poland, Smartwings Hungary and Smartwings Slovakia brands. The group also owns the flag carrier of the Czech Republic, Czech Airlines. The airlines fleet consists of 35 aircraft operating an all Boeing fleet of the 737 variant, including the -700, -800, -900ER and -8Max models.

Smartwings Reservations

If you are looking to make SmartWings reservations visit our website or can book with direct SmartWings official website You may call our toll free number 888-220-0490 or direct SmartWings number . Get more information about SmartWings Reservations to click below.

Smartwings Classes

Economy Class

Smartwings only offers an economy class product onboard their aircraft. There are approximately 189 seats on the -800 and 148 on the -700 aircraft. The seats onboard are comfortable leather upholstered seats laid out in a 3 x 3 configuration, with around 30–32" (76–81 cm) of seat pitch and 17" (43 cm) of width. Complimentary drinks and snacks aren't provided on some ticket types and come at an additional cost. Similarly, depending on your ticket type baggage may not be included. Passengers travelling on a 'Flex' ticket are also entitled to fast track services on some routes.

Smartwings Check-In and Boarding Pass

SmartWings Web Check-In

SmartWings allow passengers can do a web check-in before 24 hrs of departure. You print your boarding pass and e-ticket using the simple process of SmartWings. Locate your flight itinerary using your SmartWings ticket or confirmation number and name (appears on your e-ticket) or by using your SmartWings frequent flyer account number. Online SmartWings web check-in is the easiest and fastest way to check-in for your SmartWings flight, home or abroad.

SmartWings Boarding Pass

SmartWings passengers can print boarding pass using PNR Number. SmartWings have a simple 4 easy processes to print your boarding pass. You can visit official site of SmartWings under manage booking section you can print your e-ticket and do web check-in simple steps. Using your phone call SmartWings customer care at ask them to send your boarding pass on your registered email address. SmartWings also have android and apple mobile apps where you can print your boarding and manage to book of your SmartWings flights. If you arrived at the airport and you do not have your SmartWings flights boarding pass you can access your SmartWings flight itinerary using kiosk airport SmartWings app.

Smartwings Policies

Baggage Policy and Fees

SmartWings passengers are permitted to bring on-board the aircraft one piece of cabin baggage, plus one personal item, such as a briefcase, camera bag or small backpack. Your carry-on baggage should fit into the SmartWings overhead bins or under the seat in front of you.

Carry-on baggage cannot exceed 114 centimetres in combined width, length and height; this includes any wheels and handles– with the exception of some of the musical instruments that fit in the SmartWings overhead compartment space or under-seat space available at the time of boarding.

Pet policy

Dogs, cats and household birds (birds are only allowed on domestic flights) can be carried on-board for $125 one way to/ from most destinations. The fee is $200 for travel outside the .

The pets must fit within a carrier box that, in turn, fits under the seat in front. The carrier counts as one piece of SmartWings carry-on luggage.

Refund Policy and Cancellation Policy

As per SmartWings 24-hour Cancellation policy, passengers can cancel a flight booked on SmartWings within 24 hours of the purchase. SmartWings will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your SmartWings flight. The SmartWings rights to change 24 hours cancellation any time

Frequently Asked Questions (Faqs)

Yes, you may web check-in for your SmartWings flight before 24 hours of departure and ending 60 minutes before. You can do SmartWings web check-in using simple steps.

  • Online check-in (Web check-in)
  • SmartWings Mobile check-in
  • SmartWings Counter check-in at the airport
  • Kiosk check-in at the airport
  • Call SmartWings customer care at.

Check-in is available starting 24 hours before your scheduled departure of your SmartWings flights. Minimum time requirements for SmartWings check-in, baggage check and boarding may vary based on your departure airport and destination. Find more information and help on how to get started with your SmartWings flight check-in on.

  • On your computer, open your Internet browser and go to .
  • Click on the box that says “Check-in”
  • Enter your confirmation number and last name.
  • When you've completed check-in, it will prompt you to print your boarding passes.

To cancel a SmartWings non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a SmartWings flight.

You're legally entitled to get compensation if the delay is the SmartWings responsibility and either: the replacement flight delays your arrival by 2 or more hours. your SmartWings flight was canceled less than 14 days before departure.

Smartwings Policies

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