About Skytrans
Skytrans Airlines is an Australian owned and operated airline and air charter business based in Cairns. The airline operates RPT and charter services from Cairns, Horn Island, and Brisbane. After being placed in administration in January 2015, Skytrans returned to the skies on 31 March 2015.
Skytrans Classes
Economy Class
Only one class is available: Economy
The cabin is bright and spacious, and has air-conditioning and comfortable seating.
Ticket Fares
Although Economy is the only class available, there are many ticket fares that can be purchased. These factors include whether the ticket can be refunded or changed, and whether name changes are allowed. You will find the best fare for your needs by reviewing the fare options during the booking process.
Skytrans Facilities
Food and Drink
Although the flights are short-haul they do have water. A snack such as potato chips is usually offered.
Special Assistance
You may be eligible for limited assistance from the airline, such as service dogs, wheelchairs, unaccompanied minors, or pet transport. To find out more and confirm the availability of any requested service, please contact our customer service department before you book.
Skytrans popular Destinations and Hubs
Skytrans operates RPT and charter flights throughout the Cape York and Torres Strait regions.[8] Skytrans also provides charter flights out of Brisbane Airport for QGC.[9]
Destinations served from Cairns Airport:
Destinations served from Horn Island Airport:
- Cairns
- Lockhart River
- Kubin Village (Moa Island)
- Badu Island
- Mabuiag Island
- Boigu Island
- Saibai Island
- Murray Island
- Darnley Island
- Yam Island
- Coconut Island
- Yorke Island
- Warraber Island
Destinations served from Brisbane Airport:
Skytrans Check-in and boarding pass
Check In Online
Check-in online opens 24 hours prior to the flight. You can access it via the airline site.
Online check-in is not possible for passengers who are travelling with special assistance, infants, or groups exceeding 10 people.
For a more seamless check-in, please bring your travel documents and your electronic ticket.
Airport Check In
If passengers are not travelling from Lockhart River, check-in at the airport closes 30 minutes prior to departure. Check-in closes 45 minutes before departure for Lockhart River.
Check-in must be done before the deadline. Passengers who fail to check in on time will be denied boarding by the airline.
To check in, you will need valid travel documents. These documents could include a passport or driver's license, birth certificate, or any other type of identification.
Skytrans Policies
Baggage policy and Fees
All checked baggage must not exceed 20kg in weight.
Excess baggage will incur an additional charge. However, individual bags weighing more than 32 kg will not be accepted by the airline because of Health and Safety regulations.
Pet policy
Pets such as cats, dogs and birds of the household (birds are not allowed on domestic flights) may be brought onboard for $125 each way. Travel outside of the United States is subject to a $200 fee.
Pets must be placed in a carrier box which fits under the front seat. Skytrans Airlines counts the carrier as one piece of carry-on luggage.
Refund and Cancellation Policy
Skytrans Airlines is a major airline that serves a wide range of domestic and international flights.
Skytrans Airlines cancel policy information is available if you wish to cancel your flight.
Cancellation within 24 Hours Policy (Depends on origin country and airline)
Skytrans Airlines has a 24 hour cancellation policy to meet the needs of passengers. Skytrans Airlines offers more flexibility and benefits to passengers while bookings are being managed.
Skytrans Airlines' 24-hour cancellation policy allows passengers to cancel any Skytrans Airlines flight within 24 hours. Skytrans Airlines will refund your entire ticket price if you book a Skytrans Airlines flight less than a week before departure. Skytrans Airlines reserves the right to cancel any Skytrans Airlines flight within 24 hours.
Cancellation Fees
Skytrans Airlines has also established a cancellation fee that applies to international and domestic flights. The following instructions will help you to learn more about the Skytrans Airlines cancellation fee for international flights.
Skytrans Airlines charges a $100-$500 cancellation fee for ticket cancellations made after the risk-free cancellation period of 24 hours. Skytrans Airlines will charge a $100-$400 cancellation fee if you cancel your Skytrans Airlines flight less than 24 hours before the flight is due to depart. After cancelling your flight ticket, you can also file a cancellation request.
Skytrans Customer Care phone numbers
Phone: 1300 759 872
Email: info@skytrans.com.au
FAQ’s
1)Skytrans Airlines flies to which countries?
Skytrans Airlines fly directly to 20 destinations worldwide, including Horn Island and Cairns.
2)Are Skytrans Airlines flights affected by COVID-19?
Some Skytrans Airlines routes might be affected by the destination's entry requirements. Check out our live COVID-19 map to see the most recent requirements if you are looking to fly somewhere with Skytrans airlines. You can also read about flexible ticket policies offered by Skytrans Airlines.
3)What is the carry-on allowance for Sky Airline?
Sky Airline cabin baggage must not exceed 21x13x9in. Sky Airline will likely request that you pay an additional fee for your checked luggage if your hand luggage exceeds 21x13x9in.
