Frequently Asked Questions (Faqs)
Singapore Airlines allows dogs, cats, and small household birds (such as canaries and finches) to travel in the cabin, as well as rabbits and guinea pigs in certain circumstances. Other pets may be transported in the cargo hold.
The maximum weight of a pet (including the carrier) in the cabin is 7kg (15lbs), and the maximum dimensions of the carrier are 55cm x 40cm x 20cm.
The cost of transporting a pet on a Singapore Airlines flight depends on the destination, the size of the pet and carrier, and the type of service (in-cabin or cargo). Contact the airline's customer service for more information.
Yes, pets must have a valid health certificate and all necessary vaccinations and documentation to travel on Singapore Airlines. Regulations vary by destination, so make sure to check the specific requirements for your travel destination.
Singapore Airlines does not allow emotional support animals in the cabin. Only trained service dogs are permitted in the cabin, with proper documentation.
You can book a flight for your pet through Singapore Airlines' customer service or website. Make sure to indicate that you will be traveling with a pet and provide all necessary documentation.
Yes, Singapore Airlines provides a tracking service for pets traveling in the cargo hold. You can contact the airline's customer service for more information on tracking your pet.
Singapore Airlines has trained staff who are equipped to handle medical emergencies for pets during flights. However, it's always a good idea to have a backup plan in case of an emergency, such as pet insurance or a local veterinarian's contact information at your destination.
Singapore Airlines has specific guidelines for transporting pets in the cargo hold, including the type of carrier that must be used and the temperature and pressure conditions in the cargo hold. Make sure to check the airline's website or contact customer service for more information.
