At Singapore Airlines, we understand that your pet is an important member of your family, and we are committed to ensuring their safe and comfortable travel with us. This privacy policy outlines our pet policy for carry-on pets and trained service animals.
singapore airlines pet travel policy
Singapore Airlines is committed to providing a safe and comfortable travel experience for all our passengers, including pets. Our pet travel policy outlines the guidelines and requirements for traveling with your pets on our flights.
Checking in with your Carry-On Pet:
Singapore Airlines allows small dogs and cats to travel in the cabin as carry-on pets on select flights.
Carry-on pets must be able to fit in a carrier that can fit under the seat in front of you.
The maximum weight for the pet and carrier combined is 7kg (15lbs).
Only one carry-on pet per passenger is allowed.
Book Your Carry-On:
You must notify Singapore Airlines that you will be traveling with a carry-on pet at least 48 hours before your flight.
There is a fee for carrying a pet in the cabin, which varies depending on your destination.
Passengers must provide a health certificate for their pet issued by a licensed veterinarian.
Enjoy an onboard experience with your pet:
Your carry-on pet must remain inside their carrier for the duration of the flight.
You may not take your pet out of the carrier while onboard the aircraft.
Please ensure that your pet is comfortable and secure during takeoff, landing, and turbulence.
Food and water are not provided for carry-on pets during the flight.
Pets that can be carried on:
Only dogs and cats are allowed as carry-on pets.
Certain breeds of dogs are not allowed to be transported due to their physical characteristics.
Inappropriate animal behaviour:
We reserve the right to refuse transport for any pet exhibiting aggressive or disruptive behaviour.
We may also refuse transport for any pet that poses a health or safety risk.
Trained service animals:
Trained service animals, such as guide dogs, hearing dogs, and service dogs, are allowed in the cabin on all Singapore Airlines flights.
There is no fee for carrying a trained service animal in the cabin.
Passengers must provide documentation of their service animal's training and health certificate.
Guidelines for traveling with your trained service animal:
Trained service animals must be harnessed, leashed, or tethered at all times while onboard the aircraft.
Passengers traveling with trained service animals must sit in a seat where their animal can fit in front of them.
Service animals are not allowed to occupy a seat or block the aisle.
Passengers are responsible for any damages caused by their service animal.
Singapore Airlines reserves the right to change this pet policy at any time without notice. We recommend that you review this policy before every flight to ensure that you have the most up-to-date information.
If you have any questions or concerns about Singapore Airlines' pet policy, please contact our customer service team for more information.
Frequently Asked Questions (Faqs)
Yes, Singapore Airlines allows pets to travel in the cabin or in the cargo hold, depending on the type of animal and the flight's destination.
Singapore Airlines allows dogs, cats, and small household birds (such as canaries and finches) to travel in the cabin, as well as rabbits and guinea pigs in certain circumstances. Other pets may be transported in the cargo hold.
The maximum weight of a pet (including the carrier) in the cabin is 7kg (15lbs), and the maximum dimensions of the carrier are 55cm x 40cm x 20cm.
The cost of transporting a pet on a Singapore Airlines flight depends on the destination, the size of the pet and carrier, and the type of service (in-cabin or cargo). Contact the airline's customer service for more information.
Yes, pets must have a valid health certificate and all necessary vaccinations and documentation to travel on Singapore Airlines. Regulations vary by destination, so make sure to check the specific requirements for your travel destination.
Singapore Airlines does not allow emotional support animals in the cabin. Only trained service dogs are permitted in the cabin, with proper documentation.
You can book a flight for your pet through Singapore Airlines' customer service or website. Make sure to indicate that you will be traveling with a pet and provide all necessary documentation.
Yes, Singapore Airlines provides a tracking service for pets traveling in the cargo hold. You can contact the airline's customer service for more information on tracking your pet.
Singapore Airlines has trained staff who are equipped to handle medical emergencies for pets during flights. However, it's always a good idea to have a backup plan in case of an emergency, such as pet insurance or a local veterinarian's contact information at your destination.
Singapore Airlines has specific guidelines for transporting pets in the cargo hold, including the type of carrier that must be used and the temperature and pressure conditions in the cargo hold. Make sure to check the airline's website or contact customer service for more information.
