Singapore Airlines Cancellation and Refund Policy Information
Singapore Airlines Cancellation and Refund Policy Information
At Singapore Airlines, we understand that plans change, and you may need to cancel your flight. We want to make sure you have all the information you need about our cancellation and refund policies.
Singapore Airlines Cancellation Policy
We offer two types of tickets – refundable and non-refundable. Refundable tickets can be cancelled with no penalty, while non-refundable tickets may incur a cancellation fee.
Cancellation Policy On Refundable Ticket
If you have a refundable ticket and need to cancel your flight, you can do so without any penalty. Your refund will be processed in the original form of payment. Please note that it may take up to 14 business days for the refund to appear on your statement.
Cancellation Policy On Non-Refundable Ticket
If you have a non-refundable ticket and need to cancel your flight, you may be eligible for a refund depending on the fare rules of your ticket. In some cases, you may receive a credit for future travel instead of a refund. Please note that cancellation fees may apply, and the amount varies depending on your ticket type and fare rules.
Singapore Airlines Cancellation fees
Cancellation fees for non-refundable tickets vary depending on your ticket type and fare rules. Please check your ticket for details on cancellation fees. If you have any questions or need assistance with cancelling your flight, please contact our customer service team.
How To Cancel Your Singapore Airlines Flight?
To cancel your Singapore Airlines flight, log in to your booking online or contact our customer service team. Please note that cancellation fees may apply, and the amount varies depending on your ticket type and fare rules.
Singapore Airlines Refund Policy
Refunds for cancelled flights will be processed in the original form of payment. If you have a non-refundable ticket and are eligible for a refund, the amount refunded will be the fare paid minus any applicable cancellation fees. Please note that it may take up to 14 business days for the refund to appear on your statement.
We value your privacy and want to assure you that any personal information you provide to us will be kept secure and confidential. For more information about our privacy policy, please visit our website.
Frequently Asked Questions (Faqs)
The cancellation fee varies depending on the fare rules of the ticket, the route, and the time of cancellation. Singapore Airlines offers different fare classes, and the cancellation fee is generally higher for lower-priced fares. Passengers are advised to check the fare rules and terms and conditions of their ticket to determine the applicable cancellation fees.
Singapore Airlines provides refunds for eligible tickets according to the fare rules and terms and conditions of the ticket. Passengers can request a refund through the airline's website, reservation center, or ticket office. Refunds are typically credited to the original form of payment used to purchase the ticket.
The time it takes to receive a refund from Singapore Airlines depends on several factors, including the ticket fare rules, the payment method used, and the reason for the refund request. Refunds may take up to 6-8 weeks to process.
If you miss your flight due to circumstances beyond your control, such as a flight delay or cancellation, Singapore Airlines may offer a refund or rebooking at no additional charge. However, if you miss your flight due to personal reasons or if you fail to show up for your flight, you may not be eligible for a refund.
Yes, Singapore Airlines allows passengers to change their flights, subject to availability and applicable fees. The change fee and any fare difference depend on the fare rules of the ticket and the new flight itinerary. Passengers are advised to check the fare rules and terms and conditions of their ticket before requesting a change.
