Frequently Asked Questions (Faqs)
That's accurate. If your luggage are delayed by more than 12 hours (domestic) or 15 hours (international), airlines are only required to issue you a reimbursement (international).
Saudia Airline
Saudia Airline, Jeddah, Jeddah, Saudi Arabia, 21231
Key People : Saleh Aljasser (Chairman)
IATA: SV
ICAO: SVA
CallSign: SVA
About Saudia Airline
A national airline of Saudi Arabia, Saudia, is based in Jeddah and was formerly known as Saudi Arabian Airlines. King Abdulaziz International Airport in Jeddah serves as the airline's principal operational hub. Secondary hubs include King Khalid International Airport in Riyadh and King Fahd International Airport in Dammam. After Emirates and Qatar Airways, the airline has the third-highest revenue in the Middle East.
There are approximately 100 destinations in the Middle East, Africa, Asia, Europe, and North America served by its domestic and international scheduled flights. There are domestic and international charter flights available, primarily during the holy months of Ramadan and Hajj. On May 29, 2012, it became the first carrier from the Persian Gulf to join one of the three main airline alliances when it joined SkyTeamKing Abdul Aziz Ibn Saud received a Douglas DC-3 as a gift from U.S. President Franklin Delano Roosevelt in 1945, which symbolised the kingdom's slow but steady advancement into civil aviation.
Saudia, the country's national airline, was initially established as Saudi Arabian Airlines in September 1945 as a fully-owned government organisation under the Ministry of Defense's supervision. TWA (Trans World Airlines) managed the airline under a management agreement.
Reservation
Any SAUDIA flight reservation may be made by:
booking online on the SAUDIA website.
making reservations with SAUDIA.
making a trip to one of our City Ticket Offices (CTO).
making a call to your travel company.
The travellers themselves, their offices, or their travel companies frequently use telephone calls to make arrangements. The following details should be made accessible during the phone conversation in order to ensure speedy processing of reservations:
Destination
Date of departure
the type of travel
number of guests in attendance names and countries of your friends (as they appear in their passports)
Your telephone number
You will be given a window of time by the reservationist during the call to purchase your tickets. Please take note of it to prevent cancellation on demand.
You can get in touch with their bookings services for prompt assistance. All day and night, their representatives are available to take your calls. Jeddah, Riyadh, and Dhahran call centres are available at 9200 22222.
Find the office that is the closest to where you are.
Facilities
Another name for the economy class is the guest class. The flight attendants are attentive, and the food is good.
The comfort of the legroom, the onboard entertainment, and the cost savings make the trip enjoyable despite the slight noise. they do not sell alcoholic beverages or food that contains pig in the economy and business Because classes, Saudi Airlines is often known as a "dry airline."
The airline's catering department, known as Saudia Catering, prepares the in-flight fare. They have a wide selection of dishes to pick from.They provide cuisine in economy level based on the states they serve. Asia, the Middle East, and countries in Europe and North America are all represented in these cuisines.
The tablecloth is set down to serve food instead of using serving trays.
The guests have the option of eating only vegetarian meals or two varieties of meat (chicken and fish).
Destination and Hubs
Airline from Saudi Arabia Saudia's hubs in Jeddah, Riyadh, Dammam, Medina, and Abha connect to approximately 90 locations in Asia, Europe, Africa, and North America.
It offers scheduled domestic and international service to more than 100 locations in the Middle East, Africa, Asia, Europe, and North America.
King Khalid International Airport in Riyadh and King Fahd International Airport in Dammam are the secondary hubs for Saudia Airlines.
Check-In And Boarding Pass
Information on online check-in that explains how to issue boarding cards online and what requirements must be met in order to do so.
Issuance of boarding passes* via SAUDIA's electronic channels is permitted (48) hours in advance of travel to help SAUDIA's guests.
Passenger must provide security and a "Saudia" customer care representative the printed copy of their boarding pass and a form of valid picture identification.
Once the boarding pass has been printed, the owner of the credit card that was used to make the purchase as well as the owner should be present when checking in.
Two hours before the scheduled departure time, guests with baggage to check are asked to come to the baggage drop counter or any open counter to complete the acceptance of their luggage.
The boarding gate must be occupied no later than one hour before departure.
For security clearance and boarding, a valid picture identity (passport or official photo identification) must be shown along with the web check-in boarding pass.
If you don't abide by this requirement, SAUDIA has the power to refuse your request to board.SAUDIA will release the seat that is allotted to you.
Baggage And Refund Policies
One piece cannot weigh more than 32KG (70lbs) in First and Business classes.
On Guest class flights, one item cannot weigh more than 23 kg (50 lb) and the total weight cannot be more than 32 kg (70 lb). Additionally, there is a SAR 138 excess baggage cost per piece.
Infant's Allowed Weight Concept:
- Economy Class: A single component may not weigh more than 23kg (50lbs). On infant tickets, excess baggage is not permitted.
- Business & First Classes: A single component may not weigh more than 32 kg (70lbs). On infant tickets, excess baggage is not permitted.
A piece's overall dimensions shouldn't be larger than 158 cm. If a piece's dimensions were greater than 158 cm but less than 205 cm, the SAR value. Within a year of the booking date noted on the ticket, domestic tickets must be (reissued, refunded, or renewed).
You can cancel your ticket by visiting refund.saudia.com, calling one of the ticketing offices in Saudi Arabia, or going online.
Calling from a number that is not listed in the PNR will require the traveller to use WhatsApp to contact the SAUDIA Guest Care Center at (920022222).
