About People’s
People's (formerly People's Viennaline) is an Austrian airline. It operates scheduled passenger flights between St. Gallen-Altenrhein Airport in Austria and Vienna International Airport. They also offer seasonal and charter flights to other European destinations.
The airline's inaugural flight was not operated until 2011, even though the company was founded in 2010. The airline initially offered one flight from St.Gallen Alternhein Airport (ACH). However, it didn't operate its first flight until 2011.
This airline is well-known for offering a service between St.Gallen Altenrhein Airport, ACH, and Friedrichshafen Airport, FDH. The flight took just eight minutes to travel and was the fastest international route at that time. The airline ended the service in 2017 because of the environmental impact it would have if it continued flying the route.
People's was originally known as People's Viennaline, but it changed its name in 2018 when it rebranded.
People’s Reservations
People’s booking numbers
T: +41 71 858 51 65
People’s Classes
Economy Class is the only class. Each passenger will receive the exact same level of service and seats onboard the flight.
Economy Class Facilities
To avoid waiting in line at the airport, Economy Class passengers will be able check-in online for their flight. Passengers will also be able to order snacks and drinks on board and receive a copy the airline's magazine during their flight.
Economy Class Tickets
The seats are large and have enough legroom. Economy Class cabins are laid out in a 2-by-2 arrangement. This means that every passenger can be seated by either the aisle or the window.
Premium Economy
There is no Premium Economy class on the airline.
Business Class
There is no Business Class cabin on the airline.
First-Class
There is no First Class cabin on the airline.
People’s Facilities
Meal Options
Onboard the airline's flights, you can find Viennese snacks. Snacks such as croissants or muesli may be offered on morning flights. You may also find snacks such as nuts or appetisers in your evening snack.
Specific Dietary Requirements
Passengers with special dietary needs can pre-order a meal or snack. Special meals must be made known to the airline at least 48 hours prior to departure. There are three types of special meals available:
- Vegetarian(Strict) snack
- Gluten free snack
- Lacto-ovo vegetarian snack
Drinks & Alcohol
An airline provides a free drink service to its passengers. This includes alcohol beverages such as mulled wine at advent. A selection of wines is also available on board.
People’s popular Destinations and Hubs
As of October 2019, People's operates one year-round scheduled route and some seasonal scheduled and charter services:[1]
Austria
Croatia
- Pula - Pula Airport, seasonal
Greece
- Cephalonia - Cephalonia International Airport, seasonal
- Preveza - Aktion National Airport, seasonal
Italy
- Cagliari - Cagliari Elmas Airport, seasonal charter
- Olbia - Costa Smeralda Airport, seasonal charter
- Naples - Naples International Airport, seasonal
Spain
- Palma de Mallorca - Palma de Mallorca Airport, seasonal
- Ibiza - Ibiza Airport, seasonal
- Menorca - Menorca Airport, seasonal
Switzerland
People’s Check-in and boarding pass
Online Check-In
Online check-in is available for People's flight tickets. Online check-in opens from 23:00 to one hour before the flight departure time.
Check-in at the Airport
Check-in can be done at any airport check-in counter. You must check-in at the airport no later than 60 minutes before your flight departs.
People’s Policies
Baggage policy and Fees
Carry-on Baggage
One piece of baggage is allowed per passenger. Maximum weight is 8kg. Bags must not exceed 55cm x 40cm x 23cm.
Checked Baggage
Regular fare passengers are entitled to one piece of checked baggage The bag cannot weigh more than 20 kg. Premium fare passengers are entitled to one piece of checked baggage. The bag cannot weigh more than 30kg.
Excess Baggage
If the baggage allowance on their original ticket is insufficient, passengers can buy additional baggage. Additional 20kg can be purchased by passengers. The airline does not accept baggage exceeding 32kg in weight.
Pet policy
- Two pets can be carried in an approved container.
- Your pet should be no more than twelve weeks old. Young animals should be separated from their mothers.
- Depending on the size and weight of your pet, as well as the regulations applicable in each country, you can have it in the cabin or the cargo hold. These details are further down.
- Special conditions apply for the carriage your assistance dog (such as a guide dog or hearing aid dog).
Due to restrictions and local conditions, it is not possible to transport large animals in the cargo hold to certain destinations.
Since January 2020, it is prohibited to transport dogs or cats from brachycephalic (snub-nosed) breeds in the cargo holds.
If you would like to take your pet along, please notify us as soon as possible. We will inspect the carriage conditions and the space available.
Refund and Cancellation Policy
Peoples Vienna Line flight delays can be a nightmare when you travel. Delays can be stressful and, often, can cause you to miss events, bookings or tours that were planned.
The EU has EC 261 in force, a law on air passenger rights that guarantees that you receive essential care and monetary compensation in case of delay. Peoples Vienna Line can offer flight delay compensation as it is an EU-based airline. Peoples Vienna Line passengers can expect to receive up to EUR600 if the airline is deemed at fault.
As with all laws, there are exceptions. Not all delays are eligible for compensation. For example, delays less than 3 hours are not eligible. Exceptional circumstances, however, may also prevent them from qualifying.
Extraordinary situations refer to situations beyond the control of an airline, such as inclement conditions, medical emergencies and risks to safety and security.
Peoples Vienna Line does not have to pay for you, but they are required to provide essential care while you wait. This includes food and beverages, as well as accommodation and transportation if necessary. Learn more about your rights
FAQ’s
Where can I book my flight?
You can book your flight with People's via the People's Info Center ( info@peoples.ch, +41 71 858 51 60 or +43 5572 203 610), online via the website www.peoples.ch/flug-buchen , via a travel agency, Book through a tour operator or directly at the ticket counter at Altenrhein and Vienna Airport.
Can a name change be made?
Yes, it is possible to change your name.
Refund for cancellation and Rebooking Fees.
You will be refunded the cost of your flight depending on how much you paid.
Rebooking fees
Between EUR 50 and CHF 65 per route & person, EUR 100 or CHF 120 per person & route plus any price differences (depending on if the booked tariff remains available).
The flight-only deals Calabria Menorca Preveza & Kefalonia are not subject to cancellation or rebooking.
You must adhere to the terms and conditions of any package deal you book.
