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LOT Polish Airlines

LOT Polish Airlines, Warsaw, Stycznia, Poland, 43 02-146

Key People : Rafał Milczarski, CEO


Founded : 29 December 1928; 94 years ago

LOT Polish Airlines

About Lot Polish Airlines

LOT Polish Airlines, legally incorporated as Polskie Linie Lotnicze LOT S.A. (Polish pronunciation of "lot"), is the flag carrier for Poland. It has a fleet that consists of 75 aircraft and flies to over 120 destinations in Europe, Asia, and North America.

The Polish government established the airline on 29 December 1928. It was a self-governing limited-liability corporation.

Most destinations are from Warsaw Chopin Airport.[8][9] LOT also maintains a secondary international hub in Budapest Ferenc Liszt Airport in Hungary. This airport is home to regularly scheduled flights to New York City and Seoul. LOT charters is the airline’s wholly-owned subsidiary that offers charter flights on behalf of Polish tour companies using LOT’s mainline fleet. Since 2003, LOT is a member of Star Alliance.

Lot Polish Airlines Reservations

Lot Polish Airlines Booking Numbers

Our Contact Center can be reached 24/7 at +48225777755 for English and Polish languages

Lot Polish Airlines Classes

  • Economy Seating
  • Premium Economy
  • Business Class

Lot Polish Airlines Facilities

Economy services

The Dreamliners come with an electric socket, an USB port, and an onboard entertainment system. The LED lighting allows passengers to adjust the intensity and colour of the light, making them less sensitive to time zones changes.

Premium Economy Facilities

Access to the Warsaw Chopin Airport Business Lounges can be purchased. You will enjoy priority check in in the designated check-in area, as well as fast track security at Chopin Airport in Warsaw.

Business Class Facilities

Business lounges are available at all major international airports. You can pick up your baggage immediately after landing. You will find an in-flight entertainment system with USB ports and adjustable LED lighting.

Lot Polish Airlines Popular Destinations And Hubs

LOT Polish Airlines Hub Airport

Warsaw Chopin Airport

Warsaw Chopin Airport, which is located in Warsaw (Poland) is LOT Polish Airline’s hub airport. Warsaw Chopin Airport is also a hub for Wizz Air and Small Planet Airlines, Travel Service Polska and Sprint Air.

LOT Polish Airlines has a network that covers more than 60 destinations across Europe, North America, Asia, and the Middle East. Domestic destinations: Warsaw, Gdansk, Szczecin, Poznan, Wroclaw, Rzeszow, Krakow, Katowice. International destinations: Moscow and Vilnius, Minsk. Kiev, Chisinau. The airline operates long-haul direct flights from CEE to New York City, Chicago, Newark Los Angeles, Toronto, Beijing, Tokyo, and Seoul.

Lot Polish Airlines Check-In And Boarding Pass


You will need your ticket number as well as the surname of each passenger to check in online for your flight with LOT Polish Airlines. Online check-in opens at 36 hours before the flight departure time and closes at 120 minutes before takeoff. You can check in online at the LOT Polish Airlines website.

Airport Check in

Check-in at the airport for LOT Polish Airlines flights opens 2 hours prior to scheduled departures from Polish airports, and other short-haul international airports in Europe and the Middle East. The check-in counters for China, the USA, and Canada open three hours prior to scheduled departure. Check-in desks close 30 minutes before departure. 23 hours prior to departure, check-in opens for LOT Polish Airlines flights departing from Stockholm, Copenhagen and Dusseldorf.

Lot Polish Airlines Policies

Baggage Policy And Fees

Checked Baggage

International flights to Europe, North Africa, and the Middle East allow Economy Class passengers one piece of luggage that is no more than 23kg. Premium Economy passengers can have two bags that weigh no more than 23kg. Two 32kg bags are allowed to Business Class passengers of LOT Polish Airlines. Passengers are permitted one piece of luggage weighing 23 kg on domestic flights.

Carry-on Baggage

One piece of carry-on luggage is allowed for Premium Economy and Economy Class passengers. It can weigh up to 8kg. Business class passengers of LOT Polish Airline can carry up to two pieces each of 9kg.

Pet Policy

Three options exist for transporting animals:

  • In the cabin in a container
  • In the baggage hold
  • In the baggage hold – as cargo

The weight and size of an animal will determine where it can be transported, whether in the cabin or baggage carry. Other animals can be transported as cargo.

Refund And Cancellation Policy

Cancellation Policy

LOT Polish Airlines allows passengers to cancel their flight online with no hassles. Online refund requests can be made at LOT Polish Airlines' Only eligible LOT Polish Airlines flight tickets can be refunded if they are canceled during the current period. LOT Polish Airlines will not issue a refund for tickets that have expired after their expiry date. Refund requests from LOT Polish Airlines can take up to 7-10 working days to process. If LOT Polish Airlines flights have to be cancelled due to unavoidable circumstances, the airline will pay compensation for the passengers and allow them to book their next LOT Polish Airlines flight. You can cancel your flight easily and receive a refund from LOT Polish Airlines.

Cancellation Fees

LOT Polish Airlines has also established a cancellation fee on international and domestic flights. The following instructions will help you to learn more about the LOT Poland Airlines cancellation fee for international flights:

If ticket cancellations are made after the risk-free cancellation period of 24 hours, a $100-$500 LOT Polish Airlines cancellation fee will apply. If you cancel your LOT Poland Airlines flight within 24 hour of the flight's scheduled departure, a cancellation fee of $100-$400 will be assessed by LOT Polish Airlines. After cancelling your flight ticket, you can also file a cancellation request.

Contact LOT Polish Airlines cancellation line +48 22 577 77 55 for more information. They are always available to help passengers. Call the helpline number +48 2 577 77 55 to get information about cancelling your flight and requesting a refund.

Sometimes, plans change and you have to cancel a LOT Poland Airlines flight you've been waiting for for months. You've probably been in a situation where you had to cancel a LOT Polish Airlines plane. It can be costly and complex.

Frequently Asked Questions (Faqs)

It all depends on the type of fare you booked and whether you booked a refundable LOT Polish Airlines flight. You cannot cancel your ticket for a refund within the 24-hour grace period.

All customers have 24 hours to cancel their LOT Polish Airlines reservation, regardless of the fare they selected.

You will need to pay $200-$500 depending upon the distance, type and length of your flight. You will receive the remaining fare as an e credit for future use on a LOT Poland Airlines flight.

If the delay was caused by LOT Polish Airlines, you are legally entitled to compensation. The replacement flight may delay your arrival by two hours or more. Your LOT Polish Airlines flight was cancelled less than 14 days prior to departure.

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