Avelo Airlines

About Avelo Airlines

Avelo Airlines is a relatively new player in the U.S. airline industry, founded in 2020 with a focus on offering affordable and convenient air travel options primarily within the United States. Headquartered in Houston, Texas, Avelo Airlines operates under the motto "Surprisingly Simple," aiming to simplify the travel experience for its passengers through straightforward booking processes and reliable service.

Avelo Airlines Reservations

Booking a flight with Avelo Airlines is designed to be user-friendly and accessible:

  • Official Website: Passengers can visit the Avelo Airlines website (aveloair.com) to search for flights, compare fares, and make reservations. The website features a clean and intuitive interface that allows travelers to manage their bookings efficiently.
  • Customer Service: Avelo Airlines provides customer support via phone and online channels to assist with bookings, flight information, and address passenger inquiries or special requests. This ensures a seamless booking experience for all passengers.

Avelo Airlines: Popular Destinations & Hubs

Avelo Airlines focuses on connecting various cities across the United States, serving both popular tourist destinations and underserved markets:

  • Destinations: Key destinations include Burbank (BUR), Santa Rosa (STS), Pasco (PSC), Phoenix-Mesa (AZA), and others. These cities are strategically chosen to cater to leisure travelers seeking affordable flights.
  • Hubs: Avelo Airlines operates primarily out of Hollywood Burbank Airport (BUR), providing convenient access to the Los Angeles area. This hub allows for efficient connections between various U.S. cities and enhances operational efficiency.

Avelo Airlines Check-In and Boarding Procedures

Efficiency and passenger convenience are prioritized in Avelo Airlines' check-in and boarding processes:

  • Online Check-In: Passengers can check in online via the Avelo Airlines website or mobile app from 24 hours up to 1 hour before departure. Online check-in allows travelers to select seats and obtain boarding passes electronically, minimizing wait times at the airport.
  • Airport Check-In: Dedicated check-in counters at Hollywood Burbank Airport provide in-person assistance for baggage drop-off and document verification. This streamlined process ensures a smooth transition from check-in to boarding for all passengers.


Avelo Airlines and Services

Avelo Airlines strives to provide a comfortable and enjoyable travel experience with the following services:

  • In-Flight Amenities: On Avelo Airlines flights, passengers receive complimentary snacks and non-alcoholic beverages. The airline focuses on essential amenities to enhance the onboard experience for travelers.
  • Customer Experience: Avelo Airlines emphasizes friendly customer service and efficient operations, reflecting its commitment to passenger satisfaction and comfort.

Avelo Airlines Baggage Policy

Avelo Airlines provides clear guidelines regarding baggage allowances:

  • Carry-On Baggage: Each passenger is typically allowed one personal item and one carry-on bag free of charge, subject to size and weight restrictions. Detailed information can be found on the Avelo Airlines website.
  • Checked Baggage: Fees apply for checked baggage, with allowances varying based on fare type and destination. Passengers are encouraged to review the baggage policy to avoid additional charges.

Avelo Airlines Pet Policy

Avelo Airlines accommodates passengers traveling with pets under specific conditions:

  • Pet Travel: Small pets may be allowed in the cabin, subject to size restrictions and approval. Larger pets must travel as checked baggage in suitable containers. It is advised to check Avelo Airlines' guidelines and requirements for pet travel before booking.
  • Service Animals: Service animals accompanying passengers with disabilities are permitted to travel free of charge, complying with applicable regulations.

Avelo Airlines Refund and Cancellation Policy

Avelo Airlines offers flexibility in its policies for ticket refunds and cancellations:

  • Refunds: Eligibility for refunds depends on the fare type and specific booking conditions. Passengers can initiate refund requests online via the Avelo Airlines website or contact customer service for assistance.
  • Cancellations: Passengers can manage flight cancellations or changes conveniently through the Avelo Airlines website or mobile app. Terms and conditions apply, and fees may be applicable based on the fare type selected.

Frequently Asked Questions (FAQs)

Can I select my seat on Avelo Airlines flights?

Yes, passengers have the option to choose seats during the booking process or later via the Avelo Airlines website or mobile app, subject to availability.

What amenities are available on Avelo Airlines flights?

Avelo Airlines provides complimentary snacks and non-alcoholic beverages onboard. Additional amenities may vary depending on the flight duration and route.

How early should I arrive at the airport for an Avelo Airlines flight?

It is recommended to arrive at least 2 hours before domestic flights and 3 hours before international flights to complete check-in, security screening, and boarding procedures smoothly.

Does Avelo Airlines offer Wi-Fi onboard its flights?

Currently, Avelo Airlines does not offer Wi-Fi onboard its flights. Passengers are advised to prepare accordingly for entertainment needs during their journey.

What should I do if my Avelo Airlines flight is delayed or canceled?

In case of flight disruptions, Avelo Airlines assists passengers with rebooking on alternative flights or provides compensation as per airline policies. Passengers are encouraged to monitor their flight status online or via the Avelo Airlines app and contact customer service for support.