At EasyJet, we understand that sometimes plans change and you may need to cancel your flight. That's why we have a cancellation policy in place to help you understand the process and any fees that may be associated with cancelling your flight. In this policy page, we will provide you with all the information you need to know about EasyJet's cancellation policy and fees.
EasyJet Cancellation Policy
EasyJet's cancellation policy allows you to cancel your flight up to 2 hours before departure. If you cancel your flight within this time frame, you will be eligible for a refund of the fare paid, minus any cancellation fees. If you cancel your flight after the 2-hour window, you will not be eligible for a refund.
It is important to note that our cancellation policy only applies to the flight fare, and any additional services or products purchased at the time of booking may not be refundable. This includes but is not limited to seat selection, travel insurance, and extra baggage.
EasyJet Cancellation Fees
EasyJet charges a cancellation fee for all cancelled flights, which varies depending on the fare type and the amount of notice given before the scheduled departure time. The cancellation fee can range from £25 to £65 per person, per flight, and it will be deducted from the amount refunded to you.
If you have purchased an EasyJet Flexi fare, you can cancel your flight up to 2 hours before departure without incurring a cancellation fee. This fare type also allows you to change your flight time or date for free, up to 2 hours before departure.
It is important to note that in some cases, EasyJet may waive the cancellation fee. For example, if your flight is cancelled by us or if you are unable to travel due to medical reasons, we may waive the fee. If you believe you may be eligible for a waived cancellation fee, please contact our customer service team as soon as possible.
How to Cancel Your EasyJet Flight
If you need to cancel your EasyJet flight, you can do so by logging into your account on our website or mobile app. Once you have logged in, navigate to the "Manage Bookings" section and select the flight you wish to cancel. Follow the prompts to complete the cancellation process, and any applicable refund will be processed automatically.
If you have booked your flight through a travel agency or third-party website, you will need to contact them directly to cancel your flight. Please note that any refund will be subject to their terms and conditions.
Frequently Asked Questions (Faqs)
The cancellation fee for EasyJet flights varies depending on the type of ticket. For standard fares, the fee ranges from £35 to £50 per person per flight. For Flexi fares, the fee ranges from £25 to £30 per person per flight.
EasyJet does not offer free cancellations. However, if you cancel your flight within 24 hours of booking, you may be eligible for a refund.
If EasyJet cancels your flight, you are entitled to a full refund. If you cancel your flight, you may be eligible for a refund depending on the type of ticket you purchased. Standard fares are eligible for a refund minus the cancellation fee, while Flexi fares are eligible for a full refund.
Yes, you can change your EasyJet flight for a fee. The fee varies depending on the type of ticket and the time of the change.
You can cancel your EasyJet flight online by logging in to your account and following the instructions. You can also cancel your flight by calling EasyJet's customer service.
EasyJet aims to process refunds within 7 days. However, it may take longer depending on the payment method and the bank's processing times.
If you are unable to travel due to COVID-19 restrictions, EasyJet may offer you a refund or a voucher depending on the circumstances and the type of ticket you purchased. You should contact EasyJet's customer service for more information.
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