About Cityjet Airlines
CityJet, an Irish regional airline, is headquartered in Swords in Dublin. Air France sold CityJet in May 2014 to Intro Aviation. In March 2016, Pat Byrne, founder of CityJet, and other investors bought the airline. As of August 2020 the airline will be operating wet-lease services for Scandinavian Airlines.
Cityjet was established in 1992 under the name Business City Direct. It began operations in January 1994 and served a single route between Dublin, and London City Airport. The airline had a franchise agreement signed with Virgin Atlantic. In this agreement, it paid fees to Virgin to operate as Virgin Cityjet. Aer Lingus and British Midland services from Dublin Heathrow to London Heathrow, and Ryanair services to London Stansted from Dublin were the main competitors. Cityjet was the only airline that offered services to London City, until Aer Lingus introduced services from Dublin to London City starting September 1999.
Cityjet Airlines Reservations
Cityjet Airlines Booking Numbers
Phone: +353872414751
E-mail: richard@mcomm.ie
Cityjet Airlines Classes
Economy Class
CityJet's most basic cabin type is Economy Class.
Business Class
CityJet Business Class offers a slight upgrade to Economy Class, but some amazing perks in a special section of the cabin for a very affordable price.
Cityjet Airlines Facilities
Economy Class Facilities
The airline's professional cabin crew performs the Economy Class service. Food and drink can be ordered once in flight.
Business Class Facilities
Business Class passengers have the option to receive a more personal service from the airline's cabin crew. However, passengers will be able to find an inflight magazine in the back of the seat in front.
Cityjet Airlines Popular Destinations And Hubs
Hub Airport
London City Airport
London City Airport, an international airport in London's Royal Docks of London, has one runway and can carry nearly 4 million passengers annually. London City Airport is a hub airport for City Jet or British Airways.
It flies to 18 destinations from Dublin and London City airports.
Cityjet Airlines Check-In And Boarding Pass
Online Check In
Online check-in can be done from 48 hours prior to your flight until 1 hour before. Online check-in is possible using the CityJet online checking-in page, and entering your flight details.
Airport Check In
Check-in counters at CityJet are open two hours prior to your flight. They close between 15 and 40 minutes before your flight, depending on where you fly from. CityJet self-service kiosks at Amsterdam and London City Airport are also available for passengers to use as a quick alternative to the check in counters.
Cityjet Airlines Policies
Baggage Policy And Fees
Carry-on Baggage
CityJet passengers can bring one piece of baggage on board, as well as an additional item such a handbag or laptop. This baggage cannot exceed 12kg in weight. Passenger flying on the Embraer E195 or AVRO RJ85 aircraft must ensure that carry-on baggage is within the following dimensions: 55-25 x 35 cm ATR passengers can only carry on baggage that is not larger than 47.5x35x20 cm.
Checked Baggage
CityJet passengers are permitted to check one 20kg bag on all flights, except infants who can only carry one bag of 10kg. Infants can also use a pushchair or buggy in addition to their 10kg bag.
Excess baggage
CityJet charges separate fees for excess baggage if you have a limit beyond the size, weight, or quantity. This varies from one geographic region to the next. For more information on CityJet and the exact fees, please visit their website.
Pet Policy
Pets such as cats, dogs and birds of the household (birds are not allowed on domestic flights to Ireland) can be brought onboard for $125 each way. Travel outside of Ireland is subject to a $200 fee.
Pets must be placed in a carrier box which fits under the front seat. The CityJet carrier is considered one piece of CityJet luggage.
Refund And Cancellation Policy
Cancellation Policy
CityJet allows you to cancel your flight online with no hassles. Also, passengers can make a request for the refund online by filling the refund request form at CityJet official site http://www.cityjet.com/. Only eligible CityJet flight tickets can be refunded if they are cancelled within the current time frame. CityJet will not issue a refund for tickets that have expired after their expiry date. CityJet may take up to 7-10 working days to process a refund request. CityJet will pay compensation for passengers who are forced to cancel CityJet flights due to unavoidable circumstances. CityJet allows you to cancel your flight easily and receive a refund.
Cancellation Fees
CityJet has also set up a cancellation fee on international and domestic flights. The following instructions will help you to learn more about CityJet's cancellation fees for international flights.
CityJet charges a $100-$500 cancellation fee for ticket cancellations made after the risk-free cancellation period of 24 hours. CityJet will charge $100-$400 cancellation fees if you cancel your CityJet flight less than 24 hours before the flight is due to depart. After cancelling your flight ticket, you can also file a cancellation request.
