China Southern Airlines

China Southern Airlines

China Southern Airlines, Guangzhou, Guangdong, China, 510403

IATA: CZ ICAO: CSN CallSign: CSN

Phone : 86-20-86124737

Website : China Southern Airlines

Founted : 1 July 1988; 34 years ago

Key People : Tan Wangeng (Vice Chairman/President)

About China Southern Airlines

China Southern Airlines, one of the largest airlines in the world, is based in Guangzhou. China Southern Airlines fly to 193 destinations around the world from its hub airports, Beijing Capital Airport and Guangzhou Baiyun International Airport.

There are codeshare agreements between the airline and many airlines, including KLM, Asiana Airlines and Japan Airlines, Pakistan International Airlines and Qantas.

China Southern has launched a subsidiary airline, Xiongan Airlines in 2018. It operates services from Beijing Daxing International Airport.

China Southern Airlines Reservations

China Southern Airlines Booking Numbers

Phone : +86 40 0869 5539

Website :  http://global.csair.com/RU/RU/Home/

China Southern Airlines Classes

  • First Class.
  • Business Class.
  • Economy Class.

China Southern Airlines Facilities

Economy Class Facilities

Economy passengers have access to the best of both East Asian and Western cuisines, plus entertainment on longer flights.

Premium Economy Facilities

Premium Economy offers passengers the same excellent service as Economy Class, but with some added extras. You can order from a variety of food and drinks.

Business Class Facilities

There are pre-flight lounges available. You will find a literature pocket and a magazine rack. There is also a reading light and a USB port. You can use Word, Excel, and other common files on the digital entertainment system, which includes a flat-screen of 15 inches. You can choose from a variety of Western and East Asian cuisines during your flight.

First-Class Facilities

First Class passengers have access to the Sky Pearl Lounge and First Class Lounge at Beijing International Airport.

China Southern Airlines Popular Destinations And Hubs

Hub Airport

Beijing Capital International Airport

Beijing Capital International Airport is located at Chaoyang District in Beijing. It has three runways. It serves as the hub airport for China Southern Airlines, and other airlines such as Hainan Airlines or China Airlines. Air Canada, Singapore Airlines Spring Airlines and SriLankan Airlines fly to Beijing Capital International Airport.

China Southern Airlines offers flights to many destinations, including Nanjing and Urumqi.

China Southern Airlines Check-In And Boarding Pass

Online Check In

China Southern offers online check-in on most of its flights. The link can be found. You can find the opening and closing times as follows:

Online check-in for passengers flying from Delhi will be available from 14:00 on the day of departure and close 120 minutes prior to departure.

Online check-in for passengers flying to Dubai will be available from 12:00 a day prior to departure and close at 9:00 p.m.

Online check-in for passengers flying from Frankfurt will be available from 15:00 a day before departure and close 120 minutes prior to departure.

Online check-in for passengers flying from Los Angeles will be available from 23:00 on the day prior to departure and close at 90 minutes before departure.

Online check-in for passengers flying from New York will be available from 11:15 a day prior to departure and close 180 minutes prior.

Online check-in for passengers flying to Pusan will be available from 1400 one day prior to departure and closing at 60 minutes prior.

Online check-in for passengers flying from Seoul will be available from 1400 to 2 days prior to departure and closing at 8 o'clock before departure.

Online check-in is available for passengers flying from other cities. It opens at 1400 one day prior to departure and closes 60 minutes prior.

Airport Check In

Alternativly, you can also check in at an airport check-in desk.

Passengers who fly from Shanghai Pudong International must check-in at least 50 min before departure.

Passenger flying from Beijing, Cheng Du or Guang Zhou to Guang Zhou, Haerbin and Kun Ming must check in at least forty-five minutes before departure.

Passenger flying from Chang Chun or Chang Sha to Chang Sha, Da Lian and Gui Yang must check in at least forty minutes before departure.

Passengers who fly from Fu Zhou or Gui Lin to JieYang ChaoShan and Mian Yang must check in at least thirty minutes before departure.

China Southern Airlines Policies

Baggage Policy And Fees

Carry-on Baggage

No matter how many pieces of luggage you have, hand luggage must not exceed 5kg and be no more than 115cm combined.

1 x 5kg bag is allowed for First Class passengers.

1 x 5kg bags are allowed for passengers travelling in Economy, Premium Economy, or Business Class.

Checked Baggage

The route and class of flight will determine the amount of checked baggage a passenger can carry. Passengers are allowed to check 2 bags on most flights to Japan, America, Australia and New Zealand. This includes journeys from Singapore and China. The maximum weight for First and Business Class baggage is 32 kg, while Economy Class luggage can hold 23 kg.

Pet Policy

  1. The small living animals that are transported as baggage include dogs, cats and birds.
  2. Animals that are too small or too large (such as ornamental fish or mice) or too large (their cage volume exceeds the maximum volume limit) or pose dangers to transport as well as wild animals are not considered small animals and cannot travel as baggage.
  3. It is not possible to transport short-nosed felines and canines, as well as aggressive breeds, onto a flight.

Refund And Cancellation Policy

Cancellation Policy

China Southern Airlines offers the ability to cancel your flight online with no hassles. Also, passengers can make a request for the refund online by filling the refund request form at China Southern Airlines official site http://global.csair.com/RU/RU/Home/. Refunds are only available for eligible China Southern Airlines flight tickets canceled within the current time frame. China Southern Airlines will not issue a refund for tickets that have expired after their expiry date. China Southern Airlines may take some time to process a refund request. However, it can usually be granted within 7-10 working days. China Southern Airlines provides compensation for passengers who cancel China Southern Airlines flights due to unavoidable circumstances. You can cancel your flight easily and receive a refund from China Southern Airlines.

Cancellation Fees

China Southern Airlines has also established a cancellation fee on international and domestic flights. The following instructions will help you to learn more about China Southern Airlines' cancellation fees for international flights.

China Southern Airlines charges a $100-$500 cancellation fee for ticket cancellations made after the risk-free cancellation period of 24 hours. China Southern Airlines will charge a $100-$400 cancellation fee if you cancel your China Southern Airlines flight less than 24 hours before the flight is due to depart. After cancelling your flight ticket, you can also file a cancellation request.

Frequently Asked Questions (Faqs)

China Southern, along with its current and former partners, operates Beijing Daxing International Airport on September 26, 2019. All of its flights from Beijing to Daxing are transferred to Daxing by on 25 October 2020 .

Domestic passengers who wish to cancel a seat reservation due to sickness should request a refund. The rules for voluntary refunds will apply if the passenger does not cancel the seat reservation.

A passenger may only bring one small animal or one bird in checked baggage, depending on the country's entry and exit regulations. A single cage should contain each small animal, but a pair of birds may be kept in the same cage.

China Southern Airlines Policies

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