China Eastern

China Eastern

China Eastern, SHANGHAI, China, 200335

IATA: MU ICAO: CES CallSign: CES

Phone : +86 021-95530

Website : China Eastern

Founted : 25 June 1988

Key People : Mr. Liu Shaoyong

About China Eastern Airlines

China Eastern Airlines Corporation Limited also known as China Eastern, Its headquarters is in the China Eastern Airlines Building, on the grounds of Shanghai Hongqiao International Airport in Changing District, Shanghai. It is one of the "Big Three" airlines (alongside Air China and China Southern Airlines) of the People's Republic of China, operating international, domestic and regional routes. Hongqiao airport, along with the larger Shanghai Pudong International Airport, are China Eastern's main hubs, and secondary hubs are in Beijing Daxing, Kunming, and Xi'an. China Eastern Airlines is China's second-largest carrier by passenger numbers after China Southern Airlines. China Eastern and its subsidiary Shanghai Airlines became the 14th member of SkyTeam on 21 June 2011. The parent company of China Eastern Airlines Corporation Limited is China Eastern Air Holding Company.

China Eastern Airlines Reservation

China Eastern Airlines is known for offering its passengers a snug journey, with an extensive desire of services to pick from. China Eastern Airlines is a top class elegance airline and a member of SkyTeam as well. It covers approximately 217 destinations inclusive of some foremost towns like Honolulu, Chicago, Los Angeles, Delhi, New York City, San Francisco, Auckland, Barcelona, Beijing, Ho Chi Minh City to call some

China Eastern Airlines Classes

Classes of Service : 

First Class
Fly in luxury with the exclusive First Class.
1 The seats have maximum reclining options, with more leg room and are designed for complete luxury.
2 The menu features a wide selection of meal options.
3 In-flight entertainment is available for the First-Class passengers, with an entire library filled with the latest movies, television series and many more.
4 Luxury lounge and excess baggage options are provided.
5 Web-check in options is also available.
6 The availability of First Class depends on from destination to destination and the aircraft carrier.

Business Class
Have a premier experience while flying in the Business Class.
1 The seats are comfortable with maximum recline options available.
2 The menu features a wide selection of meals and beverage options.
3 In-flight entertainment is available for the Business Class passengers, with an entire library filled with the latest movies, television series and many more.
4 Web-check in options is also available.
5 The availability of Business Class depends from destination to destination and the aircraft carrier

Economy Class
Choose the Economy Class and travel the comfortable and fun way.
1 The seats are comfortable with recline options.
2 In-flight entertainment is available for the Economy Class passengers.
3 Web-check in options is also available.

China Eastern Airlines Facilities

China Eastern Airlines is Certified as a 3-Star Airline for the quality of its airport and on-board product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

China Eastern Airlines popular Destinations and Hub

Shanghai PuDong was the most popular destination for China Eastern Airlines passengers. Shanghai Pudong International Airport was the most popular airport for China Eastern Airlines travellers.. It covers approximately 217 destinations inclusive of some foremost towns like Honolulu, Chicago, Los Angeles, Delhi, New York City, San Francisco, Auckland, Barcelona, Beijing, Ho Chi Minh City to call some.
Hongqiao airport, along with the larger Shanghai Pudong International Airport, are China Eastern's main hubs, with secondary hubs in Beijing Daxing.

China Eastern Airlines Check-in and Boarding Pass

China Eastern Airlines Web check-in and boarding pass allows web check-in 24 hours before departure. China Eastern Airlines Web check-in and boarding pass' rules and guidelines can be varied by the airport & country.

China Eastern Airlines Web Check-In

China Eastern Airlines allows passengers to do a web check-in before 24 hrs. of departure. You print your boarding pass and e-ticket using the simple process of China Eastern Airlines. Locate your flight itinerary using your China Eastern Airlines ticket or confirmation number and name (appears on your e-ticket) or by using your China Eastern Airlines frequent flyer account number. Online China Eastern Airlines web check-in is the easiest and fastest way to check-in for your China Eastern Airlines flight, home or abroad.

You can now Check-in directly China Eastern Airlines with the help of web check-in at the official site http://www.ceair.com/ of China Eastern Airlines. The passenger can call directly by phone +86 21 6268 6268 of airline customer care. You can speed up the regular check-in process using special features of China Eastern Airlines. You can easily print your boarding pass at the airport kiosk counter of China Eastern Airlines. Manage your China Eastern Airlines flights booking and China Eastern Airlines flight itinerary simply calling toll-free number +86 21 6268 6268 of China Eastern Airlines.
The China Eastern Airlines also sends your e-boarding pass to your registered email id.

China Eastern Airlines Boarding Pass

China Eastern Airlines passengers can print boarding passes using PNR Number. China Eastern Airlines have a simple 4 easy processes to print your boarding pass. You can visit the official site http://www.ceair.com/ of China Eastern Airlines under the managed booking section where you can print your e-ticket and do web check-in simple steps. Using your phone call China Eastern Airlines customer care at +86 21 6268 6268 ask them to send your boarding pass on your registered email address. China Eastern Airlines also have android and apple mobile apps where you can print your boarding and manage to book your China Eastern Airlines flights. If you arrive at the airport and you do not have your China Eastern Airlines flight boarding pass you can access your China Eastern Airlines flight itinerary using kiosk airport China Eastern Airlines app.

You may check-in for your China Eastern Airlines flight with the following options:
Online check-in (Web check-in) at http://www.ceair.com/
China Eastern Airlines Mobile check-in
China Eastern Airlines Counter check-in at the airport
Kiosk check-in at the airport
Call China Eastern Airlines customer care at +86 21 6268 6268.
You can access your China Eastern Airlines flights and do web check-in here http://www.ceair.com/ or Call China Eastern Airlines direct number +86 21 6268 6268.

China Eastern Airlines Policy

Baggage Policy and Fees

Each passenger may carry on one piece in Business Class and Economy Class and two pieces in First Class. On China Eastern Airlines flights, each piece of hand baggage must not exceed:
Maximum weight–10 kg. The free checked baggage allowance varies depending on whether your flight will be domestic or international. On international flights, the free baggage allowance varies depending on the route.

Baggage Services

China Eastern Airlines is trying to stick to a strict timetable when talking about baggage delivery. In 95% of the cases (upon domestic and regional flight arrival), they will effectively deliver the first baggage within 15 minutes after opening the cabin door. The moment the plane arrives at the apron, you should rest assured that the unloading process will start no later than 20 minutes after the opening of the cabin door. The entire luggage delivery sequence should not take more than 45 minutes.
If your baggage is damaged, delayed or lost, you must report to the Baggage Service Counter, and China Eastern Airlines will keep you up to date about the status of your luggage. For this type of service to go well, you must take care of writing down, before checking in, all your contact information on the registered baggage, so they could track you down based on these identification details.

Pet Policies

China Eastern serves nearly 80 million travellers annually with daily flights to 1,000 cities in 187 countries. China Eastern Airlines does not allow dogs, cats or other animals to travel in the cabin of the aircraft.

Refund and Cancellation Policy

China Eastern Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your China Eastern Airlines flight. The China Eastern Airlines rights to change 24 hours cancellation any time.

Frequently Asked Questions (Faqs)

Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight's scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours.

This is a number for identifying the passenger's booking. If you have an e-ticket itinerary/receipt, you can find it under where it says "REFERENCE" on the right side of the column of the flight number. on your e-ticket itinerary/receipt.

Call Its customer service number

Checking China Eastern Airlines' Flight Status Visit http://us.ceair.com/en/flight-result.html, to check your China Eastern Airlines' flight status. You can then enter details about the route of travel or flight number and the date of departure, to obtain flight status.

A -China Eastern is currently flying a once-weekly flight between Shanghai Pudong (PVG) and New York. On Tuesdays, a Boeing 777-300ER operates between PVG and JFK.

6 ways to avoid paying an airline's ticket change fee

1.Do it within 24 hours. ...
2.Do it 60 days ahead of time. ...
3.Buy a flexible fare or opt for the add-on. ...
4.Change for a flight on the same day if you can. ...
5.Look for any schedule changes. ...
6.Plead your case. ...
7.Elite status helps.

This can occur for two reasons: Flights on a given route may not operate on a daily basis Seats may not be available in one of the segments of your itinerary.


Once your reservation has been booked online, you cannot cancel it online. However, you can contact our call center or local sales office to solve these issues.

China Eastern Policies

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