Is JetBlue a Good Airline

Is JetBlue a Good Airline

You should read reviews about other passengers before you travel with an airline. Learn from their mistakes and pick their top tips.

Let's take a look at what Jet Blue customers have to say online.

Jet Blue Airlines has a rating of 4/5 on TripAdvisor based on 18,977 reviews. This is a very high-ranking airline when compared to budget ones. Their food, service and comfort have been highly rated by customers.

Many passengers who have recently reviewed their experiences with cancelled or delayed flights claim that they were not compensated. Many passengers claim that they received credit only from the refund and not the money in their bank. This is a common complaint. Many travelers also claimed that they didn't know about hidden fees.

Recent reviews suggest that Jet Blue may not be as highly rated on TripAdvisor.

Is Jet Blue Airlines worth the investment?

Jet Blue may be the right choice for you if your goal is to travel within the United States, and you are on a tight budget. Their air travel is among the most affordable and best-selling on the market.

Jet Blue, like all budget airlines, has its flaws. Jet Blue's flight cancellations and delays can be a major problem and a poor start to your holiday.

If you are able to overlook delays, Jet Blue can provide comfort and affordability for you.

Our rating: 3.9/5

Pros:

• Prices that are affordable
• Comfortable in-flight travel
• Large flight routes within the U.S.

Cons:

• Large delays reported
• Recent flight cancellations

What are the in-flight amenities I can get with JetBlue

Fyfi offers WiFi, on-demand movies, tv shows, snacks, and beverages aboard the aircraft. You can also purchase food or beverages onboard.

You'll get a headphone, an amenity kit, free food, drinks, blanket, and pillow if you travel with their Mint product.

Why should you fly with JetBlue?

If you are planning to travel outside their network, the airline offers a wide range of destinations and joint ventures with international airlines. You can also choose from a variety of products that you feel are most appropriate for you.

JetBlue, Logan International Airport’s largest carrier, was ranked No. 7 on the annual list is a decrease from No. 6 in the last year's list. The Points Guy voted Delta Air Lines America's best airline for the fourth consecutive year.

To determine the ranking, the travel website used airline data from Jan. 1-2021 to Dec. 31 2021 to calculate reliability (30%), loyalty (25%), experience (25%), cost and reach (20%).

JetBlue received 49.51 points out of 100, bottom-scoring Spirit got 30.89, and top-scoring Delta got 70.43.

JetBlue's experience category includes lounges, family and cabin features. It also considers customer satisfaction. Low customer satisfaction was a key factor in the carrier's high scores in cabin features.

The Points Guy stated that JetBlue won the cabin feature award for the second consecutive year. Every passenger is provided with complimentary Wi-Fi and seatback TV screens. To watch videos or stay connected, you don't need to download any app. JetBlue offers these features to all travelers.

Overall customer satisfaction rose across all 10 airlines over the past year, with 3.14 complaints instead of 12.49 complaints for 100,000 passengers. JetBlue's customer satisfaction score was low. This is due to how many customers complain about JetBlue to the U.S. Department of Transportation.

JetBlue also performed low in three of the five factors in the reliability category: timeliness, which is how often flights are delayed; and baggage and wheelchairs/scooters, which is how frequently luggage and mobility devices are mishandled.

Other than its cabin features, the carrier's strength is its award availability. According to the site, this is part of the loyalty program and allows passengers to redeem awards at popular times.

JetBlue Credit Cards

JetBlue offers a few co-branded credit card options. You might consider carrying one of these cards if you frequent JetBlue flights. This will allow you to earn more points and get special perks. These are the details about the personal cards.

JetBlue Card currently offers 10,000 bonus points for purchases of $1,000 within the first 90 days. JetBlue Cardholders will earn an additional three points per $1 on JetBlue purchases and two points per $1 at restaurants and grocery shops. They also get a 50% discount for in-flight cocktails and food purchases. There is no annual fee.

You can earn as much as 60,000 points by choosing the JetBlue Plus Card. This card is available after you spend $1,000 within the first 90 days. You earn six points per $1 on JetBlue purchases and two points for eating out at restaurants or grocery stores. Cardholders receive 50% off on-flight drinks and food, and a 5,000-point anniversary bonus every year. The annual fee for the cardholder is $95.

Amenities and Entertainment

JetBlue is a great choice for passengers who want to be connected and comfortable in flight, even though it may not be as well-known as its rivals.

The airline is the pioneer in inflight Wi-Fi. JetBlue provides high-speed service at no cost "at every seat on every plane", but you will get the best on its newly refurbished A320s or A321s. JetBlue offers seatback entertainment screens for every seat. They are just seven inches wide on Embraer’s but they measure more than 10 inches on A320s or A321s. In Mint, they can be as large as 22 inches in the Mint Suite. Passengers have the option to watch live TV, a selection or movies, listen and play music, , and many more.

Sarna, TripAdvisor reviewer, said that "the free high-speed Internet was fantastic." Direct TV was great and there were so many options! Airbus planes must have USB ports at all seats and power plugs at each seat. Ensure that you check the details of your aircraft before booking.

Even though coaches don't have much to offer in the way blankets or pillows these days, Mint passengers will be treated with Tuft & Needle bedding and Master & Dynamic noise isolation headphones. These are all curated by Wander fuel.