Avianca Express

Avianca Express

Avianca Express, Bogotá,, Avenida Calle, Colombia, n.a

IATA: EX ICAO: AVR CallSign: AVR

Phone : (800) 284-2622

Website : Avianca Express

Founted : December 2018

Key People : Santiago Diago (CEO)

About Avianca Express

Avianca Express is a Colombian scheduled airline and the regional subsidiary of Colombia's national carrier, Avianca. The airline offers point-to-point flights, rather than flying from a hub airport. However, El Dorado International (BOG) is where the airline mainly bases its fleet. Avianca Express offers domestic flights throughout Colombia, flying to over 10 different destinations within the country.

The airline was founded in 2018, going by its legal name, Regional Express Américas. It launched flights in 2019 flying from Bogotá to a number of different Colombian cities, including Yopal, Neiva, Ibagué, Popayán and more. In 2020, the airline adopted the Avianca Express name.

Avianca Express Classes

Economy Class

Avianca Express only flies with an Economy Class cabin. The cabin is clean, comfortable and has a friendly and attentive cabin crew who are dedicated to assisting and helping passengers with anything that they might need throughout the flight.

Seats

Seats are set out in a 2 x 2 formation and give 17" (43 cm) of width and 30" (76 cm) of pitch.

Avianca Express: Popular Destinations & Hubs

The airline flies to several destinations across Colombia, including to Bogotá, Cartagena, Armenia, Medellín, Santa Marta, Villavicencio and more.

Hub: El Dorado International Airport

Avianca Express Check-In

Online Check-In

Online check-in can be completed by visiting the Avianca online check-in page and entering the flight booking code and flight date of departure. Online check-in opens 24 hours before the flight departs.

Airport Check-In

Passengers can also check-in at the airport by visiting one of the airline check-in desks with their flight and travel documents. Airport check-in closes 45 minutes before scheduled flight departure time, so it's recommended that passengers arrive around two hours before flight departure time to allow enough time to pass through the airport and board the flight in time.

Avianca Express Baggage

Carry-On Baggage

Passengers are given a free carry-on baggage allowance of one piece weighing a maximum of 10 kg. In addition to this, passengers may bring one personal item such as a small backpack, laptop and bag, purse or any other item of equivalent size.

Checked Baggage

The airline doesn't offer a free checked baggage allowance. However, checked baggage is available to pre-book at the time of booking through the Alternative Airlines website.

Frequently Asked Questions (Faqs)

  • On your computer, open your Internet browser and go to https://www.avianca.com/otr/en/.
  • Click on the box that says “Check-in”
  • Enter your confirmation number and last name.
  • When you've completed check-in, it will prompt you to print your boarding passes.

Airport check-in closes 45 minutes before scheduled flight departure time, so it's recommended that passengers arrive around two hours before flight departure time to allow enough time to pass through the airport and board the flight in time.

As per the Avianca cancellation policy 24 hours, if you cancel a flight on the same day of booking and the departure date is after seven days, the airline will not charge any fee. You are eligible to get a full refund in this case, and it applies to all the ticket types. Amount.

For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.

Avianca Express Policies

Top Destination

Call Us :
(866) 808-2549