About Avianca Airlines
Avianca S.A. (acronym in Spanish for Aerovias del Continente Americano S.A., "Airways of the American Continent") is a Colombian airline. It has been the flag carrier of Colombia since December 5, 1919, when it was initially registered under the name SCADTA.[5][6] It is headquartered in Colombia, with its registered office in Barranquilla and its global headquarters in Bogotá and main hub at El Dorado International Airport. Avianca is the flagship of a group of ten Latin American airlines, whose operations are combined to function as one airline using a codesharing system. Avianca is the largest airline in Colombia and second largest in Latin America, after LATAM of Chile. Avianca and its subsidiaries have the most extensive network of destinations in Latin America.
Avianca Airlines Reservations
Avianca Booking Numbers
Contact us for assistance on your flights. To access the service: Scan the code on your cell phone, or click on the image opening WhatsApp. You can also add our number to your contacts +57 3114006797
Avianca Airlines Classes
Avianca Airlines offers two classes of service - Economy and Business.
- In Economy, the meal and beverage service is complimentary. Access a whole world of entertainment from the comfort of your seat on the seat-back touch-screen TVs.
- usiness Class passengers enjoy more space and comfort. Comfortable cushions and blankets are provided for your comfort. The meals are prepared with top-quality ingredients with emphasis on flavor and presentation.
Avianca Airlines Facilities
Hot meal on a tray with appetizer, dessert, bread and butter
Hot meal on a tray with starter, bread, butter and jam.
Hot meal on a tray with dessert.
Hot meal on a tray with starter, bread, butter and jam.
Avianca Airlines popular Destinations and Hub
Destinations. Avianca's hubs are in Bogotá, San Salvador, Cali, Cartagena and Medellín. Its focus cities are Barranquilla, San José, and Miami, in the latter of which Avianca is the largest foreign carrier by number of passengers.
Avianca Airlines Check-in and boarding pass
You can check-in online 48 hours before your flight from any device, you can also check-in at our kiosks located at the airport or if you prefer, directly at the counter. If you are flying from the United States or Canada, the time to check-in is 24 hours before the flight.
Online Check-in
Check-in at Kiosks
Check-in at counters
Additional information
Aviance Airlines policy
Baggage policy and Fees
Baggage between 70 pounds (32 kilos) and 100 pounds (45 kilos) will be charged USD $160 per bag. In 2nd bag: Baggage less than 50 pounds (23 kilos) will be charged USD $40 per bag. Baggage between 50 pounds (23 kilos) and 70 pounds (32 kilos) will be charged USD $100 per bag.
Pet policies
Pets in the Cabin
Pets can travel in the cabin with Avianca if they don't exceed 18 lbs (8 kg), not including their carrier. The maximum height of animals must be under 8" H (20 cm). Each passenger may only travel with 1 carrier in addition to their regular carry-on luggage. Pets must remain inside their carriers for the duration of the journey. The fee for this service varies depending on your travel. Flights within Colombia incur a charge of 60.000 COP; within Ecuador incur a charge of $20; within Peru incur a charge of $20; within Honduras and Guatemala incur a charge of $20; the rest of Central America incur a charge of $125; from/to the United States and Canada incur a charge of $125; and all other international routes incur a charge of $125.
Refund and Cancellation Policy
100% refund of the fee. When you book and purchase a ticket at any sales office, call center or through Avianca.com United States, you can cancel the purchase of your reservation without penalty. Conditions: Cancellation must be requested within 24 hours of purchase.
