About Austral Airlines
Austral was currently fully integrated into Aerolíneas Argentinas; however, some differences arise, especially those relying upon the unions the staff of both companies are affiliated to, which lead to constant conflicts. In May 2020 it was announced that Austral would merge with Aerolíneas, saving an estimated 100 million US Dollars and eliminating Austral as a brand. Austral ended operations on 30 November 2020.
As of October 2013, the airline operated an all-Embraer 190 fleet.
Cielos del Sur S.A., operating as Austral Líneas Aéreas, more commonly known by its shortened name Austral, was a domestic airline of Argentina, the sister company of Aerolíneas Argentinas. It was the second-largest domestic scheduled airline in the country, after Aerolíneas Argentinas.
Austral Airlines Reservations
Austral Airlines Booking Numbers
Air Austral Flight Booking Contact Number +33 825 013 012
Austral Airlines Classes
Air Austral offers three classes of service: Business Class, Economy Premium and Economy Class.
Business Class: To offer you extreme comfort and relaxation, the airline offers supreme services and amenities in the Business Class (Club Austral) of Air Austral. Business Class passengers are offered with dedicated check-in counters, priority baggage handling, access to the airport lounge and an enhanced baggage allowance. Passengers are offered with a travel kit that contains socks, mask, a toothbrush and more. The comfortable seats convert into a bed of 186 cm and are fitted with mood-lighting system.
Economy Premium: From the moment you reach the airport, Air Austral staff is there to help you. Grab a bite or sip your favorite drink at the airport lounge while waiting for your flight and enjoy facilities like dedicated check-in counters and baggage handling when flying Economy Premium with Air Austral. Seats are reclinable to 128 degrees and have a larger legroom for maximum comfort. Each seat on Boeing 777 is fitted with a power socket and an individual reading lamp.
Economy Class: Economy Class (Loisirs Class) passengers are offered with a travel kit that contains a pair of headphones, mask, socks and a toothbrush. The seats are reclinable to 115° and the space between each row is about 83 cm.
Austral Airlines Facilities
Beef tenderloin with paprika butter, potatoes and french beans
Basil grilled sea bream, pumpkin gratin and stewed vegetables
Rougail Poultry sausages, Zembrocal rice and brédes
Dessert
Pieces of chocolate and caramel
Selection of fresh fruit
Cheese
Expresso coffee / tea
Chocolates
Depending on the scheduled arrival of your flight, a breakfast or a snack will be proposed.
Example of breakfast : hot dish, pressed fruit juice, white cheese, breads, pastries, jams, tea and coffee
Austral Airlines popular Destinations and Hub
AirAustral has their main hub and head office in Roland Garros Airport, Sainte-Marie, Réunion, France (IATA code: RUN). From Reunion, they fly to France, Africa, India and Asia. They currently have over 900 employees.
Hubs: Aéroport de La Réunion Roland Garros
Country or territory City IATA ICAO Airport Notes Refs
Comoros Moroni HAH FMCH Prince Said Ibrahim International Airport
France Marseille MRS LFML Marseille Provence Airport
Paris CDG LFPG Charles de Gaulle Airport
French Mayotte Dzaoudzi DZA FMCZ Dzaoudzi Pamandzi International Airport Focus city
French Réunion Saint Denis RUN FMEE Roland Garros Airport Hub
Saint-Pierre ZSE FMEP Pierrefonds Airport Hub
India Chennai MAA VOMM Chennai International.
Austral Airlines Check-in and boarding pass
FAST AND EASY
From your office or at home, enjoy online check-in, available 24 hours prior to your flight's scheduled departure time and closing 60 minutes prior to scheduled departure for all passengers,
Choose your own seat : available for up to 9 passengers (adults and children) who are travelling together on the same booking,
Print out your boarding pass and those of any passengers travelling with you : You can also e-email your baording pass to yourself or someone who can print it out for you,
You have to check in baggage? You will find a dedicated "@ baggage drop-off desk" at the airport, avoid files.
If you travel with hand baggage only : just take your boarding pass and your travel documents, then continue through security and go straight to your gate at the airport.
Austral Airlines policy
Baggage policy and Fees
Checked-In Baggage: Air Austral’s baggage policy for regular basic fares include the following:
Free checked bags as long combined weight is lower than allowance
Loisirs: 25kg
Confort: 30kg
Club Austral: 40kg
Excess baggage fees apply for weight greater then allowance
Sports equipment have applicable dimensions:
Long-haul
Regional
Carry-On Baggage:
Maximum free hand-baggage allowance plus your personal item is 10kg
You may travel with:
One carry one carry-on baggage that has a max length of 55cm, max height of 45cm and max width of 20cm.
One personal item such as lap-top sized bag, handbag or brief case.
Cartons and boxes are not considered as “baggage”.
Pet policies
Only dogs and cats, weighting less than 6 kg*, can be transported in cabin. Assistance dog are welcome too. Any other kind of animal will be carried in hold : subject to prior clearance by Air Austral. During the flight, the animal is not authorized to go out of its cage.
Refund and Cancellation Policy
If you cancel your trip, you can also request a voucher for your ticket until the day before its expiry date (a ticket is valid for one year from its date of issue). This voucher will be valid for one year from the date of issue and can be used on flights operated by Air Austral or in code share with Ewa Air.
