Austral Airlines

Austral  Airlines

Austral Airlines, Bouchard, Buenos Aires, Argentina, 97473


Phone : +54 11 4130 3000

Website : Austral Airlines

Founted : 1957

Key People : Mario Dell'Acqua (President)

About Austral Airlines 

Austral was currently fully integrated into Aerolíneas Argentinas; however, some differences arise, especially those relying upon the unions the staff of both companies are affiliated to, which lead to constant conflicts. In May 2020 it was announced that Austral would merge with Aerolíneas, saving an estimated 100 million US Dollars and eliminating Austral as a brand. Austral ended operations on 30 November 2020.

As of October 2013, the airline operated an all-Embraer 190 fleet.

Cielos del Sur S.A., operating as Austral Líneas Aéreas, more commonly known by its shortened name Austral, was a domestic airline of Argentina, the sister company of Aerolíneas Argentinas. It was the second-largest domestic scheduled airline in the country, after Aerolíneas Argentinas.

Austral Airlines Reservations

Austral Airlines Booking Numbers

Air Austral Flight Booking Contact Number  +33 825 013 012

Austral Airlines Classes                           

Air Austral offers three classes of service: Business Class, Economy Premium and Economy Class.

Business Class: To offer you extreme comfort and relaxation, the airline offers supreme services and amenities in the Business Class (Club Austral) of Air Austral. Business Class passengers are offered with dedicated check-in counters, priority baggage handling, access to the airport lounge and an enhanced baggage allowance. Passengers are offered with a travel kit that contains socks, mask, a toothbrush and more. The comfortable seats convert into a bed of 186 cm and are fitted with mood-lighting system.

Economy Premium: From the moment you reach the airport, Air Austral staff is there to help you. Grab a bite or sip your favorite drink at the airport lounge while waiting for your flight and enjoy facilities like dedicated check-in counters and baggage handling when flying Economy Premium with Air Austral. Seats are reclinable to 128 degrees and have a larger legroom for maximum comfort. Each seat on Boeing 777 is fitted with a power socket and an individual reading lamp.

Economy Class: Economy Class (Loisirs Class) passengers are offered with a travel kit that contains a pair of headphones, mask, socks and a toothbrush. The seats are reclinable to 115° and the space between each row is about 83 cm.

Austral Airlines Facilities

Beef tenderloin with paprika butter, potatoes and french beans

Basil grilled sea bream, pumpkin gratin and stewed vegetables

Rougail Poultry sausages, Zembrocal rice and brédes


Pieces of chocolate and caramel

Selection of fresh fruit


Expresso coffee / tea


Depending on the scheduled arrival of your flight, a breakfast or a snack will be proposed.

Example of breakfast : hot dish, pressed fruit juice, white cheese, breads, pastries, jams, tea and coffee

Austral Airlines popular Destinations and Hub

AirAustral has their main hub and head office in Roland Garros Airport, Sainte-Marie, Réunion, France (IATA code: RUN). From Reunion, they fly to France, Africa, India and Asia. They currently have over 900 employees.

Hubs: Aéroport de La Réunion Roland Garros

Country or territory City IATA ICAO Airport Notes Refs

Comoros Moroni HAH FMCH Prince Said Ibrahim International Airport

France Marseille MRS LFML Marseille Provence Airport

Paris CDG LFPG Charles de Gaulle Airport

French Mayotte Dzaoudzi DZA FMCZ Dzaoudzi Pamandzi International Airport Focus city

French Réunion Saint Denis RUN FMEE Roland Garros Airport Hub

Saint-Pierre ZSE FMEP Pierrefonds Airport Hub

India Chennai MAA VOMM Chennai International. 

Austral Airlines Check-in and boarding pass


From your office or at home, enjoy online check-in, available 24 hours prior to your flight's scheduled departure time and closing 60 minutes prior to scheduled departure for all passengers,

Choose your own seat  : available for up to 9 passengers (adults and children) who are travelling together on the same booking,

Print out your boarding pass and those of any passengers travelling with you : You can also e-email your baording pass to yourself or someone who can print it out for you,

You have to check in baggage? You will find a dedicated "@ baggage drop-off desk" at the airport, avoid files.

If you travel with hand baggage only : just take your boarding pass and your travel documents, then continue through security and go straight to your gate at the airport.

Austral Airlines policy

Baggage policy and Fees

Checked-In Baggage: Air Austral’s baggage policy for regular basic fares include the following:

Free checked bags as long combined weight is lower than allowance

Loisirs: 25kg

Confort: 30kg

Club Austral: 40kg

Excess baggage fees apply for weight greater then allowance 

Sports equipment have applicable dimensions:



Carry-On Baggage:

Maximum free hand-baggage allowance plus your personal item is 10kg

You may travel with:

One carry one carry-on baggage that has a max length of 55cm, max height of 45cm and max width of 20cm. 

One personal item such as lap-top sized bag, handbag or brief case. 

Cartons and boxes are not considered as “baggage”.

Pet policies

Only dogs and cats, weighting less than 6 kg*, can be transported in cabin. Assistance dog are welcome too. Any other kind of animal will be carried in hold : subject to prior clearance by Air Austral. During the flight, the animal is not authorized to go out of its cage.

Refund and Cancellation Policy

If you cancel your trip, you can also request a voucher for your ticket until the day before its expiry date (a ticket is valid for one year from its date of issue). This voucher will be valid for one year from the date of issue and can be used on flights operated by Air Austral or in code share with Ewa Air.

Frequently Asked Questions (Faqs)

Seat Pitch is the distance from any point on one seat to the exact same point on the seat in front or behind it. While it is not the exact equivalent of "legroom", it does give a very good approximation of how much seat room you should expect. Bottom line: the more seat pitch the better.

If the airlines publish seat pitch or seat width information, it is listed on the website. Some airlines, however, do not publish these measurements, in which case they are most likely absent from the site. In this case, try calling the airline directly for additional information.

power iconA power port, usually located either in the seat armrest or under the seat, enables you to plug in electronic devices such as laptops and portable DVD players. If there is a power port located at your seat

For problems with the menu system, try using the site map which has a link to every plane on the site; it is located at the bottom of every page. This website takes advantage of new HTML and JavaScript techniques introduced over the last couple of years and you may be experiencing problems if you are using an older browser. While most people (over 99%) have newer browsers that can take advantage of these features, some cannot. We have personally tested SeatGuru on Internet Explorer 5.0+, Netscape 4.78+, Opera 5.0+, AOL 6.0+, and Mozilla 1.0+ and Safari. Ensuring that the website operates on so many browsers involved quite a bit of time, though we are sorry if it doesn't work with your particular setup. Most people have been able to correct viewing and function problems by upgrading their browsers, using a different browser all together, or finding an alternate computer to use. Also, the website looks best in a resolution of 1024x768 or greater, but is acceptable in 800x600.

Read our article, "How do I know what aircraft type I'm flying?" to help you figure out your aircraft type.

Austral Airlines Policies

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Call Us :
(866) 808-2549