Alliance Air allows its passengers to cancel their flights if they are unable to travel. The airline has a flexible cancellation policy that allows passengers to cancel their flights without any penalty if the cancellation is made within 24 hours of booking the flight. After 24 hours, Alliance Air charges a cancellation fee based on the fare type and the time of cancellation.
For flights that are cancelled more than 24 hours before the scheduled departure time, the airline charges a cancellation fee of INR 1,500 for the economy class and INR 2,500 for the business class. For flights that are cancelled less than 24 hours before the scheduled departure time, the airline charges a cancellation fee of INR 2,000 for the economy class and INR 3,000 for the business class.
Alliance Air Refund Policy
Alliance Air offers a refund to its passengers if they cancel their flights within the time frame specified in the airline's cancellation policy. The refund amount depends on the fare type and the time of cancellation. Passengers can apply for a refund by contacting the airline's customer care team or by visiting the airline's website.
For flights that are canceled more than 24 hours before the scheduled departure time, the airline refunds the entire amount paid by the passenger, minus the cancellation fee. For flights that are canceled less than 24 hours before the scheduled departure time, the airline refunds 50% of the fare paid by the passenger, minus the cancellation fee.
It is important to note that Alliance Air refunds the amount to the original mode of payment used to book the flight. The refund process may take up to 7 to 10 business days to reflect in the passenger's account.
Alliance Air Cancellation Charges
Alliance Air charges a cancellation fee for cancelling flights. The cancellation fee depends on the fare type and the time of cancellation. For flights that are canceled more than 24 hours before the scheduled departure time, the airline charges a cancellation fee of INR 1,500 for the economy class and INR 2,500 for the business class. For flights that are canceled less than 24 hours before the scheduled departure time, the airline charges a cancellation fee of INR 2,000 for the economy class and INR 3,000 for the business class.
It is important to note that the cancellation fee is charged per passenger per sector. In case of multiple passengers on the same booking, the cancellation fee is charged for each passenger separately.
Air Alliance Customer Care
Alliance Air has a dedicated customer care team to assist its passengers with any queries or concerns they may have. The airline's customer care team is available 24/7 and can be reached through multiple channels.
Passengers can contact the airline's customer care team through the following channels:
Call: Passengers can call the airline's customer care team on the toll-free number 1800 102 8747 or the airline's customer care number +91 11 4151 1747.
Email: Passengers can email the airline's customer care team at customersupport@airindia.in or feedback@airindia.in.
Social Media: Passengers can reach out to the airline's customer care team through social media platforms like Twitter and Facebook.
Frequently Asked Questions (Faqs)
Yes, you can cancel your Alliance Air reservation online by visiting the airline's website and accessing the "Manage Booking" section. From there, you can select the reservation you wish to cancel and follow the prompts to complete the cancellation.
The time limit for cancelling an Alliance Air reservation may vary depending on the type of ticket purchased. Passengers are advised to review the terms and conditions of their ticket for information on the applicable cancellation deadline.
To avoid paying cancellation charges with Alliance Air, passengers should consider purchasing a fully refundable ticket or purchasing travel insurance that covers cancellation fees.
If you cancel your Alliance Air reservation after the cancellation deadline, you may be charged a cancellation fee or be ineligible for a refund. Passengers are advised to review the terms and conditions of their ticket for more information on the consequences of late cancellations.
The time it takes to receive a refund for a cancelled Alliance Air reservation depends on the payment method used and the airline's refund processing time. Passengers should allow several business days for the refund to be processed and reflect in their account.
