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Air Cairo

Air Cairo, Sheraton Heliopolis, Cairo, Egypt, 11511

Key People : Hussein Sherif (CEO)

IATA: SM ICAO: MSC CallSign: MSC

Founded : 2003; 19 years ago

Air Cairo

About Air Cairo

Recent changes have seen the company restructure towards a low-fare model. It is intended to be Egypt's strongest low-fare airline. Air Cairo launched its first ever scheduled flight on 1 June 2012, from Borg El Arab Airport Alexandria into Kuwait International Airport. Queen Alia International Airport was also opened. Tripoli International Airport was also opened. Sabha Airport and Misrata Airport were also included. Air Cairo also launched its scheduled flight from Hurghada International Airport, to Belgrade Nikola Tesla Airport. However, those flights were suspended at the end December 2015.

According to reports, the German aviation authorities had stopped Air Cairo, along with FlyEgypt, from flying into Germany. This was due to regulatory violations.TUI Group, Thomas Cook Group, and TUI Group all announced shortly thereafter that they would terminate their contracts with Air Cairo, and FlyEgypt.

Egyptair owns a portion of the airline. Air Cairo operates scheduled flight to the Middle East as well as Europe. It also charters flights to Egypt on behalf of tour companies. Its base is Cairo International AirportSharm El Sheikh International Airport, and Hurghada International Airport. Its corporate head office is in the Sheraton Heliopolis Zone.

Air Cairo  Reservations

Air Cairo Booking Numbers

+20(2)26955500 .All other changes, including bookings for unaccompanied minors, destination changes, and bookings for all passengers are available at the nearest Air Cairo office or our call center at +20(2)26955500.

Air Cairo Classes

Economy Class

Business Class

First Class

Air Cairo Facilities

Economy Class

  • Comfortable seating
  • Hot and cold beverages
  • caring flight attendants
  • Cheap airfares

Business Class

  • Comfortable, elegant and stylish seats
  • You have the entertainment system that you need at all times.
  • Delicious meals and many beverages.
  • Very reasonable prices

First-Class

  • This airline does not offer a first-class cabin.

Air Cairo Popular Destinations And Hubs

Air Cairo has scheduled flights to these airports as of April 2019.Armenia, Yerevan, Czech Republic, Denmark, Copenhagen, Egypt Alexandria, Assiut, Aswan Cairo Hurghada, Luxor Marsa. Alam, Sharm El Sheikh, Sohag, Georgia, Italy, Bergamo Bologna Milan, Naples, Rome. , Venice, Jordan, Kuwait, Poland. Katowice.

Air Cairo Check-In And Boarding Pass

Online Check In

Check-in online for Air Cairo is open 48 hours prior to departure. It closes 90 minutes before departure. Passengers are asked to arrive at security checkpoints and board no later than 45 minutes before departure. Online check-in for Air Cairo flights has many benefits. You can choose a seat that suits you best, check your baggage, and ask for any assistance.

Check in at the Airport

Check in at the airport for international flights to Cairo opens 3 hours prior and closes 1 hour before departure. Check in at the airport for domestic flights to Air Cairo opens 2 hours prior and closes 30 mins before scheduled departure at airport. Important to remember that all airports close 30 minutes before departure.

Air Cairo Policies

Baggage Policy And Fees

Air Cairo's baggage allowance covers weights up to 30 kg for all destinations. For Europe, it is up to 23 kg. Air Cairo allows one hand luggage, including one laptop.

Checked Baggage

Business Class: 2 pieces of baggage, each with a maximum weight 32 kg (70 lbs) or maximum dimensions 158 cm

Economy Class - Two pieces of luggage, each with a maximum weight and dimension of 23 kg (50 lbs), each piece of baggage.

Carry-On Allowance

Business Class: 2 bags of hand luggage, each with a maximum weight 8 kg, and 1 personal bag

Economy Class - Passengers may carry hand luggage up to 8kg and one personal bag.

Pet Policy

Air Cairo allows animals to be carried in its passenger cabin provided they are in an approved container.

  • Cats and dogs must be well-prepared.
  • The allowance does not include the weight of pets accompanied by their owners, as well as the food and containers they carry.
  • You can only transport smaller pets and cats that weigh less than 8 kg, including their transportable, leak-proof container of size 45x35x20.
  • All other species of animals, including large dogs and cats, are prohibited, regardless their weight or size.
  • To travel, dogs and cats must not be older than 8 weeks.
  • Air Cairo will not accept any live animal in its Holds compartment (AVIH).

Refund And Cancellation Policy

Cancellation Policy

Air Cairo allows passengers to cancel their flight online with no hassles. Also, passengers can make a request for the refund online by filling the refund request form at Air Cairo official site http://www.flyaircairo.com/. Only eligible Air Cairo flight tickets can be refunded if they are cancelled within the current time frame. Air Cairo will not issue a refund for tickets that have expired after their expiry date. Air Cairo refund requests can take up to 7-10 working days to process and may not be processed immediately. Air Cairo provides compensation for passengers who are forced to cancel their flights due to unavoidable circumstances. You can cancel your flight easily and receive a refund from Air Cairo.

Cancellation Fees

Air Cairo has also established a cancellation fee that applies to international and domestic flights. The following instructions will help you to learn more about the Air Cairo cancellation fee for international flights.

Air Cairo charges a $100-$500 cancellation fee for ticket cancellations made after the risk-free cancellation period of 24 hours. Air Cairo will charge a $100-$400 cancellation fee if you cancel your Air Cairo flight less than 24 hours before the flight departs. After cancelling your flight ticket, you can also file a cancellation request.

Frequently Asked Questions (Faqs)

Air Cairo, a low-cost national airline, currently operates more than 200 weekly flights between 25 domestic and international destinations.

A booking reference is a code that is unique to each reservation. This code is also known by the following names: Record/Booking Locator (or RecLoc), PNR Code or confirmation number. It is found on your tickets, booking confirmation, or travel documentation.

Air Cairo provides a variety of food and beverages. You can enjoy special meals that cater to all religions and cultures. You can enjoy your meals onboard with a variety of soft drinks, wines, and appetizers.

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