About Air Astra
Air Astra is a new proposal for a Bangladeshi airline that will launch their services in January 2022. It is similar to Flight Dhaka, another Bangladeshi airline startup looking to do the exact same. Air Astra plans to fly to seven domestic destinations by using an ATR 72-606 aircraft fleet.
Air Astra is limited to operating domestic routes within its first year. This is due to restrictions from local regulators. Therefore, international services will not be offered until at least January 2023.
Air Astra Reservations
Air Astra booking numbers
+30 2310 489 391.
Air Astra Classes
This airline currently only offers one class of service on its flights: economy. While the service level, boarding, and entertainment on board will be the same for all flights, the layout and setup of economy class will vary depending on which aircraft you fly in.
Bae-146-300 is an example of this arrangement. The seats are 3x3 and have a 31 inch seat pitch.
The seat pitch on the ATR72-2202 aircraft is 31 inches. On the ATR42-3300 aircraft, it is 30 inches.
Air Astra Facilities
Food & beverage service are available.
Air Astra popular Destinations and Hubs
Air Astra has not yet announced the destinations they will fly to. Due to restrictions imposed by local authorities, they will likely only fly domestic routes for the first year. The airline could operate to international destinations in the second year of operation.
Air Astra Check-in and boarding pass
Check In Online
Online check-in details are not currently available. For more information, please visit the airline website.
Online check-in is possible. You'll save time and avoid queuing at airports. After completing online check-in, you may be able obtain your boarding pass.
Airport Check In
Alternative Airlines recommends that you arrive at the check-in counters of the airline 2 hours prior to the scheduled departure time for domestic flights, and 3 hours for international flights.
When you arrive at the airport, make sure to have all your travel documents with you. If necessary, a visa for entry should also be available. You will find the designated check in area on the departure information board of the airport.
Air Astra Policies
Baggage policy and Fees
The airline will offer a carry-on baggage allowance closer to its launch.
All carry-on items must be contained within the overhead lockers, and under the seat to ensure safety. The airline will not accept any items that exceed these dimensions. These items will also be subject to security screening at the airport.
Security will confiscate any prohibited items, including fluids exceeding 100ml. For airport security checks, containers containing any fluid should be put in a plastic bag.
The launch date for the checked baggage allowance will be closer.
Checked baggage should not weigh more than 32kg (70lbs). Otherwise, it can be considered cargo.
Only cats and dogs less than 6kg* can be carried in cabin. You can also bring your assistance dog.
Air Austral will not allow any other type of animal to be transported in the hold.
The animal cannot leave its cage during flight.
Refund and Cancellation Policy
Refunds will follow the cancellation policy and airline fare rules. Astra Travel will receive the same refund from the airlines. The convenience fee that Astra Travel has paid at the time of booking cannot be refunded.
To initiate the refund process, cancellations must be made directly to the airline. Refunds can take up to three weeks depending on whether the payment was made by bank transfer or other means. After deducting the Astra Travel service fees, which are independent from the convenience fee, the refund will be processed. Cancellation fees are applicable to cancellations as stated on the ticket.
The same account that the payment was made will receive the refund. Astra Travel will reverse the charge to a credit card if the User made the payment; similarly, Astra Travel will credit the money if the User made the payment with a debit card.
The refund amount will be reduced if the partially used tickets are cancelled or refunded.
Note: Astra Travel can be contacted by customers for cancellations, changes, and any other service via email or the phone number on the app/website.
Refund policy: Astra Travel will notify the airline or other suppliers to initiate the refund or return process.