Air Astana

Air Astana

Air Astana, Almaty, Zakarpatskaya, Kazakhstan, 050039


Phone : +77272444477

Website : Air Astana

Founted : 29 August 2001; 21 years ago

Key People : Peter Foster, President & CEO

About Air Astana 

Air capital of Kazakhstan is AN airline cluster based mostly in Alma-Ata, Kazakhstan.It operates scheduled international and domestic services on sixty four routes from its main hub, Alma-Ata venture between Kazakhstan's sovereign wealth fund Samruk-Kazyna (51%), and BAE Systems PLC (49%).

 it absolutely was incorporated in October 2001 and commenced business flights on fifteen might 2002.

 it's one in all atiny low variety airlines that has needed neither government grant nor investor funding to beat the consequences of the COVID-19 pandemic, so conserving its central company principle of economic, social control and operational independence.

According to the Centre for Asia Pacific Aviation, Air Astana "did better in its first decade than just about any other start-up carrier," in January 2012. But its history is one of the more fascinating and improbable tales that have come out of the airline business in recent years. 


Only reservations for flights with four digits from Air India are accepted.

Please keep your ticket jacket so you can call the number below in order to earn FR points on our code-share flights. Support is available at the following numbers: +7 727 244 44 77 (Almaty), +7 717 258 44 77 (Nur-Sultan), +7 702 702 44 77 (Alternative Support), and +7 702 702 01 48.

 For all Air Astana seat types, an online flight booking option is available. It's simple to accomplish. Economy, Premium Economy Sleeper, and Business Class are the three service levels that Air Astana offers.


Meals are made aboard Air Astana with a focus on nutrition using only the freshest ingredients. There are several different drinks available on board long-haul flights. There are numerous options, including lattes, cappuccinos, espressos, and juices. Depending on the type of trip, champagne and sparkling wines are served with the meals. Keep in touch throughout your flight with "My Wi-Fi" Soon, this service will be accessible on all flights using the Boeing 767. A baby-pack filled with all the necessities is given to passengers travelling with infants. An activity kit comprising crayons, toys, and colouring books is given to kids between the ages of 3 and 6. The necessary documentation must be filled out if you are taking your pet on a trip. Small dogs, cats, and birds, as well as turtles. 

Destination And Hubs

Travel destinations include Almaty, Moscow, Saint Petersburg, Kazan, Kiev, Tbilisi, Istanbul, and Bishkek.

 There have been services introduced since 2009 to Baku, Tashkent, Ürümqi, Tbilisi, Dushanbe, Bishkek, Novosibirsk, Samara, Yekaterinburg, Saint Petersburg, and beginning in the middle of 2012, Kazan and Omsk. In the spring of 2013, routes were started from Almaty and Nur-Sultan to Kiev.

 Daily flights from Nur-Sultan to Frankfurt, three weekly flights to Heathrow, and three weekly flights to Paris are offered by Air Astana (launched 29 March 2015).

 Air Astana's wide domestic network as well as its regional flights in South Russia, Central Asia, and China are all connected to the European services. A non-stop service was started by the airline from Almaty to Tehran, the capital of the Islamic Republic of Iran (30 June 2016)

Check-In And Boarding Pass 

Up to an hour before the scheduled departure time, web check-in is possible starting 36 hours in advance.

*Check-in at the airport closes 60 minutes before to the scheduled departure time in Istanbul, Antalya, Delhi, and Dubai.

Up to an hour before the scheduled departure time, web check-in is possible starting 36 hours in advance.

Online Check-In is now available at Air Astana through our website, In their whole route network, this service is accessible at all airports of departure.

Bring a printed copy of your boarding pass with you to the airport, then head directly to your departure gate. To check in your luggage, proceed to any Air Astana check-in counter or the designated Air Astana "Baggage Drop Off" counter at the airport.

Baggage And Refund Policies 

Tickets acquired from a point of issuance other than the official website and mobile app of Air Astana should be refunded both voluntarily and involuntarily at the point of purchase. Refund requests for tickets purchased using Air Astana's official website or mobile app should be made to: Please fill out the form on this page if you want to request a voluntary refund.

Your ticket's fare regulations will be followed in making the refund.

Please use the form below to get a full refund if a flight is cancelled or the schedule is changed without your consent. Please do not repeat your refund request if you already filed it using the form below. 

If the registration number was given to you, it implies that your Your ticket includes a space for checked luggage if you make a reservation with Air Astana. Each kind of cabin has a different baggage allowance: Business Class: 2 Pieces, each up to 32 kg Sleeper for the Poor, 2 Pieces, 23 kg each.

Frequently Asked Questions (Faqs)

On all international and domestic flights, a variety of regional and international alcoholic and non-alcoholic beverages are offered.

 On June 1st, 2020, the multi-award-winning flag carrier of Kazakhstan, Air Astana, will begin service between Almaty and Mumbai, the financial hub of India.

Air Astana Policies

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Call Us :
(866) 808-2549