What happens if my Air Antilles Express flight is cancelled?

It all depends on the type of fare you booked and whether you booked a refundable Air Antilles Express flight. You cannot cancel your ticket for a refund within the 24-hour grace period.

Air Antilles Express

Air Antilles Express, Pointe-à-Pitre, Guadeloupe, France, 97139

IATA: 3S ICAO: GUY CallSign: GUY

Phone : +0590 211447

Website : Air Antilles Express

Founted : December 2002

Key People : Air Guyane Express

About Air Antilles Express

Air Antillesis an French airline, based in Pointe-a-Pitre International Airport, Guadeloupe. It is a regional airline that operates scheduled and seasonal services in the French Antilles.

Air Guyane began operations in December 2002. It is another title to Air Guyane Express Caribbean operations. Both airlines share their call signs, IATA, and ICAO codes. Air Antilles uses the Airline Reservations System Zenith developed by Travel Technology Interactive. In 2016, Air Antilles changed its name to Air Antilles. It also introduced a new livery with its first ATR 72-600.

Air Antilles Express Reservations

Air Antilles Express Booking Numbers

Air Antilles reservation number

Call 0890648 648 to speak with our client advisors. They are available Monday through Friday, 8AM to 5PM, and Saturday, 8AM until 12PM.

Air Antilles Express Classes

Economy Class

Only one cabin class is available on board flights: Economy. The airline strives to ensure that all passengers have a pleasant flight. There are four ticket types available within Economy: COOL FLEX SUPER and BEST. These offer different levels and flexibility in changing tickets and allowances.

Air Antilles Express Facilities

The airline's comfortable padded seats will keep you cool. There are overhead storage and a fold-down tray. A light meal can be enjoyed onboard with a variety of cold and hot beverages.Air Antilles' magazine in-flight entertainment will keep you entertained while onboard.

Air Antilles Express Popular Destinations And Hubs

Hub Airport

Pointe-a-Pitre International Airport

Air Antilles' base is at Pointe-a-Pitre International Airport. This airport serves Grande-terre, an island in Guadeloupe. It is also one of France's territories. It is a hub airport that serves Air Caraibes as well as Air Antilles Express. Air Antilles Express and Air Canada fly to and from the airport as well as Air France, Air Transat and Seaborne Airlines.

Air Antilles offers scheduled passenger flights to many Caribbean destinations, including Antigua and Barbados, Dominica (the Dominican Republic), Martinique, Saint Barthelemy Saint Lucia, Saint Martin & St Maarten.

Air Antilles Express Check-In And Boarding Pass

You will enjoy a smooth check-in process and a relaxed experience at security checkpoints.
Check-in deadlines can vary depending on where you are located (even within one airport).

Except for these flights, the Air Antilles check in deadline is 30 minutes.
60 minutes for flights departing St-Martin Juliana, (SXM).
45 minutes for flights from/to Cayenne (CAY),
45 minutes for flights to San Juan (SJU),
1h departures from San Juan (SJU).

Only you are responsible for checking and adhering to the deadline. Otherwise, your reservation may be cancelled.
Online check-in is a great way to save time and have a relaxing journey.

All details regarding your first flight with Air Antilles will be provided by our staff or authorised agents. You should consult us or one of our authorized agents if you have further flights. Check-in deadlines may apply.

Check-in time is the deadline for you to arrive at the boarding gate. The airline can cancel your reservation, deny you boarding, and cancel the return portion of your ticket if you don't make it to the boarding gate on time. These regulations are not binding on the airline. Respect the boarding time for all flights: It is 20 minutes before departure.
The airline has the right to cancel your reservation and to give away your seat if you fail to arrive on time for check-in and boarding.

Air Antilles Express Policies

Baggage Policy And Fees

The airline distinguishes three types of baggage: checked, carry-on and special (oversized, sport equipment, pets ). Each category of baggage must adhere to specific weight, content and size requirements. Please download the following file to learn more about our baggage policy.

Carry-on luggage

The allowance for carry-on luggage is 11 lb. Carry-on dimensions must not exceed 21x11x7.8 in (height/width/depth). Carry-on luggage cannot exceed 21x11x7.8 in (height/width/depth).

Checked baggage

COOL, FLEX, and SUPER fares include a 50-lb baggage allowance, without additional charges. The ticket will specify the allowance.
BEST fares do NOT include checked baggage allowance. Passengers may purchase a 50-lb baggage allowance while booking their tickets for a flat fee of EUR25 per direction. The flat rate for each direction will be EUR25 on the day of departure.
Passengers will need to pay extra for special and additional luggage beyond the allowance.
Children under 2 years old (seatless passengers) are eligible for a baggage allowance that includes:
1 carry-on bag
1 checked baggage (maximum 22 lb).
1 car seat or buggy (checked folding stroller)

Additional baggage allowance available for persons with reduced mobility or disabilities (in addition to the fare-based allowance)
1 personal mobility device (wheelchair or electric scooter). ).

Pet Policy

Pets are allowed to fly as cargo only: Cats and dogs only. The container and pet must not exceed 13 lb.
It is against the law to transport pets less than 8 weeks of age as cargo.
It is strictly prohibited to transport first or second-class dogs.
Cargo transport is permitted if pet and container weigh not more than 66 lb
Dogs and cats must be transported in approved containers or fibreglass crates

Refund And Cancellation Policy

Air Antilles Express, a major airline carrier of the country, is committed to serving a wide range of domestic and international flights.You can cancel your Air Antilles Express flight by contacting Air Antilles Express cancellations.

Cancellation within 24 Hours Policy (Depends on origin country and airline)

Air Antilles Express has a 24 hour cancellation policy to meet the needs of passengers. Air Antilles Express offers more flexibility and benefits to passengers while bookings are managed.Air Antilles Express' 24-hour cancellation policy allows passengers to cancel any Air Antilles Express flight within 24 hours. Air Antilles Express will refund your entire ticket price if the booking was made more than a week before the flight departure. Air Antilles Express has the right to cancel any Air Antilles Express flight within 24 hours.

These data are collected from different sources. Airlinesmap.com does not guarantee any change in policy by Air Antilles Express. For more information, please contact Air Antilles Express directly.

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Frequently Asked Questions (Faqs)

All customers have 24 hours to cancel their Air Antilles Express reservations without incurring any Air Antilles Express cancellation fees, regardless of the fare they selected.

You will need to pay $200-$500 depending upon the distance, type and length of your flight. You will receive the remaining fare as an eCredit that you can use for future Air Antilles Express flights.

If the delay was caused by Air Antilles Express, you are legally entitled to compensation. The replacement flight may delay your arrival by two hours or more. Your Air Antilles Express flight was cancelled less than 14 days prior to departure.