About Aero Corporate
Aero, an American leisure airline, was founded in 2019. Aero is an American leisure airline that primarily caters to wealthy and premium travelers who desire a private flight experience with a low price. After great success, the airline launched its services in Europe in 2020. It has now expanded to the USA. One of the founders of Uber, the ride-hailing app, founded the airline. Aero has a fleet Embraer ERJ-135LR aircraft and Legacy 600 aircraft.
Aero Corporate Reservations
Aero Corporate booking numbers
Phone: (+27) 83 656 6453
Aero Corporate Classes
Aero is an all-business airline. This means that passengers will enjoy a luxurious travel experience. Aero's flights do not depart from commercial terminal buildings. Instead, they depart from private aviation terminals or airports. This makes the experience even more luxurious. The staff at the airline will meet you upon arrival and check your bags. They then take you to the lounge, where you can unwind before you depart.
The friendly crew will assist you in getting on the plane, and they will also give you a drink. Relax and enjoy complimentary beverages and snacks all throughout the flight. Each seat is equipped with a window or aisle, and is upholstered in luxurious leather to make you feel even more comfortable. It doesn't end when the plane lands. The concierge service will provide a car and staff will transfer your baggage from the plane without you having to lift a finger.
Aero Corporate Facilities
Inflight Entertainment & Wifi
Because of the short flight times and limited space, wifi and entertainment facilities are not available onboard.
Food & Drink
Aero offers complimentary food and beverages at both their airport lounges as well as onboard their aircraft. This includes alcohol beverages. The airline has partnerships with 1 alcohol purveyor and 2 restaurant/hospitality suppliers.
Aero Corporate popular Destinations and Hubs
Aero currently operates in 6 countries across North America as well as Europe. You should be aware that services to Europe do not connect to other European destinations, and services to North America only to other North American destinations.
Aero Corporate Check-in and boarding pass
Online Check In
Aero does not offer online check in. The airline says that it is not possible. However, Aero allows passengers to check in at the airport upon arrival. It is easy and quick.
Airport Check In
According to the airline, all passengers must arrive at the airport no later than 40 minutes before the flight's scheduled departure. International flights have a longer wait time of 60 minutes. Failure to comply with this requirement could result in denial of boarding.
Aero Corporate Policies
Baggage policy and Fees
Carry-on Baggage
Each passenger is allowed to bring one piece of cabin baggage. This item must be personal and fit under your seat. Because the aircraft is small business jets, it is not possible to carry larger cabin baggage. The baggage should not weigh more than 20 lbs (9 kg) and must be 13x13x10in (333x33x25 cm).
Checked Baggage
You can also bring one item of checked baggage along with your complimentary cabin baggage. Aero provides a generous 23kg (50lb) weight allowance. Additional luggage can be purchased at USD 150 depending on how much space is available.
Pet policy
A $300 pet travel fee applies to small cats and dogs under 20 lbs. Medium or large pets over 20lb are eligible for a $300 pet travel fee. You will need to purchase an additional seat at full price. Contact our Concierge team for more information. Large pets are allowed to fly at their own weight, but they must be able to stay in the same seat throughout the flight.
Refund and Cancellation Policy
Cancellations & Changes Up to 7 Days Before Your Departure
Cancellations and changes can be made at no cost. You will only be charged for the difference between the new booking and the original one, if any. Cancellations can be made in the original payment method or as credit for future travel.
Cancellations and changes less than 7 days or more than 48 hours prior to departure
Cancel or change your trip at no cost. You will only be charged for the difference between the new booking and the original. Cancellations can be used to credit your Aero Wallet account for future bookings.
Cancellations and changes less than 48 hours prior to departure
Cancellations and changes made less than 48 hours prior to departure will be subject to a $300 per-seat fee, plus any difference between the original and new booking. For future bookings, the balance will be retained as credit in Aero Wallet.
Roundtrip reservations will have the cancellation or change policy based on departure date. If your cancellation request is made within four days of departure, Aero credits will be used to refunded the entire reservation, including the return flight.
Please note that if you cancel your reservation and the date or routing has been changed already, the credit will remain in Aero Wallet for 18 month to be used for future flights.